Talent.com
Manager In Training
Manager In TrainingGoldfish Swim School • Dublin, OH, US
Manager In Training

Manager In Training

Goldfish Swim School • Dublin, OH, US
19 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Summary : Goldfish Swim School is the premier brand for swim lessons, dedicated to providing a safe, fun, and educational experience for children and their families. With a commitment to nurturing a love for swimming and ensuring water safety, we are looking for motivated individuals to join our team and grow into future leaders within our organization.

Position Overview : The Manager in Training (MIT) program at Goldfish Swim School is designed to prepare you for a leadership role within our swim schools. This position offers comprehensive training in both operational and management skills, with a focus on delivering exceptional swim education and maintaining a positive, engaging environment for families and staff.

Additional Details :

  • This is a part-time position; however, individuals in this role may be eligible for full-time hours depending on the current needs of the business.
  • Employees holding the Manager in Training title are expected to permanently and consistently fulfill shifts as Deck Supervisor, Front Desk, and Teaching.
  • Please note that employees in the Manager in Training position will not have keyholder responsibilities.

Key Responsibilities :

Training & Development :

  • Engage in a structured training program covering all aspects of swim school operations, from curriculum delivery to customer service.
  • Learn the Goldfish Swim School philosophy, including our approach to swim education and safety protocols.
  • Develop essential management skills, including team leadership, staff development, and operational efficiency.
  • Operational Management :

    • Assist in learning to manage the daily operations of the school, including scheduling classes, overseeing pool activities, and ensuring facility maintenance.

  • Support the implementation and adherence to Goldfish Swim Schools policies and procedures.
  • Help coordinate special events, swim assessments, and other promotional activities.
  • Team Leadership :

    • Mentor and support swim instructors and staff, fostering a positive and collaborative work environment.

  • Participate in the hiring, training, and performance evaluation of team members.
  • Promote professional growth and provide feedback to enhance staff performance and satisfaction.
  • Customer Focus :

    • Ensure a high standard of customer service by addressing parent and student inquiries, resolving issues, and maintaining a welcoming atmosphere.

  • Gather and analyze feedback from families to continually improve our swim programs and customer experience.
  • Promote and implement community outreach programs to enhance brand visibility and engagement.
  • Reporting & Analysis :

    • Assist in preparing and reviewing operational reports, including class attendance, financial metrics, and staff performance.

  • Analyze data to identify trends, opportunities for improvement, and strategies for achieving business goals.
  • Contribute to the development of strategic initiatives to enhance school performance and student satisfaction.

    • Qualifications :

  • Working toward a Bachelors degree in Business Administration, Sports Management, Education, or a related field.
  • Passion for working with children and a strong interest in swim education and safety.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong organizational skills and attention to detail.
  • Ability to adapt to various roles and responsibilities within a dynamic environment.
  • Previous experience in customer service or a leadership role is a plus, but not required.

    • Preferred Qualifications :

  • Experience in a swim school or aquatic center is desirable.
  • Certification in CPR, First Aid, or Lifeguard training is required
  • Bilingual abilities are beneficial.

    • What We Offer :

  • Competitive salary and benefits package.
  • Comprehensive training program with opportunities for professional growth.
  • Career advancement potential within the Goldfish Swim School network.
  • A supportive and fun work environment dedicated to making a splash in the lives of families.

    • Certificates and Licenses : Lifeguard, CPR, First Aid, AED certifications required. Lifeguard Instructor

    certification is highly encouraged.

    Create a job alert for this search

    Manager In Training • Dublin, OH, US