Talent.com
General Manager

General Manager

Comfort Inn New RiverOak Hill, WV, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

JOB DISCRIPTION :  We're seeking a visionary General Manager to lead our landmark property to new heights of service and profitability hotel. You can earn an annual bonus based on Your performance. Located in Oak Hill WV.

GUEST RELATIONS :

  • Be readily available / approachable for all guests.
  • Ensure that departments achieve or exceed guest's service expectations.
  • Take proactive approaches when dealing with guest concerns.
  • Extend professionalism and courtesy to guests at all times.
  • Become involved in community and / or government affairs.

ASSOCIATE TEAM :

  • Be in proper business professional attire, including name tag, earpiece and radio.
  • Attitude must be conducive to team growth, hospitality and a serving environment.
  • Communicate all goals and results with associates.
  • Promote teamwork and associate morale.
  • Lead by example demonstrating self-confidence, energy and enthusiasm.
  • Motivate and encourage staff to solve guest and associate related concerns.
  • Communicate career opportunities to team leaders and associates.
  • Recognize good team performance on a continuous basis through reward and recognition programs. Daily thanking staff for a job well done.
  • Assist team leaders in meeting and exceeding goals.
  • Meet annually with staff on a one-to-one basis.
  • Promote empowerment by recognizing team members that make decisions.
  • Develop cross-training opportunities throughout the hotel.
  • Post positive reviews for staff to read.

    • FINANCIAL :

  • Look at Night Audit Report daily for discrepancies.
  • Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.
  • Comply with all corporate accounting procedures.
  • Maximize revenue through the Yield Management and inventory control systems.
  • Help develop annual budget and capital expenditure plans.
  • Aggressively minimize accident, workmen's compensation, and unemployment claims and resulting costs.
  • Utilize budgets to teach team supervisors to understand financial objectives. Balancing costs with associates / guests satisfaction.
  • Develop and communicate selling strategies, using reports and other forecasting tools.
  • Review these weekly with the Sales Manager.
  • Oversee all accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures.

    • SALES AND MARKETING :

  • Continually solicit new business for the hotel.
  • Monitor group block and direct bill processes.
  • Networking during breakfast and social hours to assist sales in uncovering new business leads.
  • Ensure that all associates are communicating property to understand hotel selling strategies.
  • Stay current on local market conditions and competitive set.
  • Assist the hotel sales team with preparing the annual revenue budget and annual marketing plan.
  • Maintain rapport with competitor hotels, lead sources, clients, and the local community.
  • Review period end reports.
  • Help develop annual sales and marketing budget.

    • OPERATIONS :

  • Perform hands-on duties as needed to deliver guest services.
  • Provide a safe working environment.
  • Responsible for accident prevention programs.
  • Audit to ensure guest rooms, public spaces, grounds, work and kitchen areas meet sanitation and cleanliness standards.
  • Coordinate preventive maintenance and general clean program so that guest satisfaction goals are attained.
  • Assist / teach team supervisors scheduling against guest and hours per occupied room goals. Look for potential need times during the week.
  • Ensure cross-training of associates.
  • Must be willing to participate in service / hospitality training and education.
  • Must be willing to further education in PMS / Phone Sales / Sales / Team Management / Leadership Development / Housekeeping / Food Service / Maintenance and General Hospitality.

    • ADMINISTRATIVE :

  • Ensure property hiring practices comply with I-9, ADA and EEO requirements and strive for a culturally diverse work place.
  • Interview and select potential new hires.
  • Promote both Guarantee of Fair Treatment and Open Door policies.
  • Use constructive coaching and counseling when addressing associates concerns.
  • Maintain current licenses and permits as prescribed by local, state and federal agencies.
  • Have working knowledge of all corporate brands manuals.
  • Scheduling of management team includes coverage of weekend and evening hours.
  • Pursue additional personal development.
  • Carry out all reasonable requests of which you are capable of performing.
  • With input from the team supervisors, conduct reviews in a timely fashion.

    • Additional Responsibilities :

  • Any other duties assigned by Supervisor

    • Job Posted by ApplicantPro

    Create a job alert for this search

    General Manager • Oak Hill, WV, USA

    Related jobs
    • Promoted
    General Manager

    General Manager

    Little CaesarsCrab Orchard, WV, US
    Full-time
    Are you passionate about leading a team in a fast-paced environment? Do you thrive on ensuring operational excellence and delivering exceptional customer service?. The Little Caesars General Manager...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier

    Cashier

    Gino's Pizza & Spaghetti HouseClay, WV, United States
    Full-time
    The responsibility of our staff is to produce the highest quality food with precision and accuracy, continually observing and implementing the proper quality-assurance and food-safety procedures.On...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Gino's Pizza & Spaghetti HouseSummersville, WV, United States
    Full-time
    Ready to take the next step in your career in restaurant management? Our Shift Leader position is the right place to start! Working as a Shift Leader will let you develop your management skills whi...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellSummersville, WV, US
    Full-time
    Position Type : Restaurant General Manager.Basic Purpose and Objectives of the Position.The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an in...Show moreLast updated: 4 days ago
    • Promoted
    STORE PERISHABLE MANAGER - DGPP in MONTGOMERY, WV S02238

    STORE PERISHABLE MANAGER - DGPP in MONTGOMERY, WV S02238

    Dollar GeneralMontgomery, WV, US
    Full-time
    Dollar General Perishable Department Manager.Work where you matter at Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a...Show moreLast updated: 30+ days ago
    • Promoted
    Manager Trainee

    Manager Trainee

    Tudor's Biscuit WorldRupert, WV, United States
    Full-time
    Tudors Biscuit World Manager Trainees participate in a five to six week paid training program that guides them through learning all of the hands on functions of each of the crew level positions and...Show moreLast updated: 5 days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Pizza HutElkview, WV, US
    Full-time
    The Crossing Shopping Center Suite 211, Elkview, WV ID#c43fab9c-be9b-4ede-be6b-aacc01108d11.That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel...Show moreLast updated: 30+ days ago
    General manager

    General manager

    LaQuinta Summersville WVSummersville, WV, USA
    Full-time
    Quick Apply
    We're seeking a visionary General Manager to lead our landmark property to new heights of service.You can earn an annual bonus based on Your performance. Be readily available / approachable for all gu...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Tudor's Biscuit WorldSmithers, WV, United States
    Full-time
    Tudors Biscuit World Assistant Managers are responsible for performing a crew level job, such as cook or cashier, while also carrying out multiple leadership / management functions under the directio...Show moreLast updated: 24 days ago
    • Promoted
    Facilities Technician

    Facilities Technician

    Pace Analytical Services, LLCBeaver, WV, United States
    Full-time
    Monday through Friday, 7 : 00 AM - 3 : 30 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects ...Show moreLast updated: 9 days ago
    • Promoted
    General Manager

    General Manager

    Burger KingElkview, WV, US
    Full-time
    The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Pizza HutElkview, WV, US
    Full-time
    The Crossing Shopping Center Suite 211, Elkview, WV ID#c43fab9c-be9b-4ede-be6b-aacc01108d11.That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel...Show moreLast updated: 30+ days ago
    • Promoted
    STORE MANAGER CANDIDATE IN MONTGOMERY, WV

    STORE MANAGER CANDIDATE IN MONTGOMERY, WV

    Dollar GeneralMontgomery, WV, US
    Full-time
    At Dollar General, our mission is to serve others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distrib...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Long John SilversFayetteville, WV, US
    Full-time
    Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes,...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier

    Cashier

    Tudor's Biscuit WorldSummersville, WV, United States
    Full-time
    Tudor’s Biscuit World Cashiers work various front counter positions including dining room cashier, drive thru cashier and bagger. Cashiers provide our customers friendly, accurate and efficient serv...Show moreLast updated: 25 days ago
    • Promoted
    General Manager

    General Manager

    Taco BellBeckley, WV, US
    Full-time
    Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes,...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Wendy'sFayetteville, WV, US
    Full-time
    General Managers provide the vision and leadership to all Crew, Shift Supervisors and Restaurant Managers to ensure that each customer's expectations are exceeded every visit and that the restauran...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    McDonald'sBeckley, WV, US
    Full-time
    McDonald's Franchise Opportunity.This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDo...Show moreLast updated: 30+ days ago