Customer Experience Associate
VirtualVocationsJamaica, New York, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Customer Experience Associate.
Key Responsibilities
Respond to customer inquiries and issues via phone, email, and chat
Participate in ticket handling across various channels, ensuring timely responses
Research customer trends and contribute to resolving complex issues
Required Qualifications
Prior experience in Customer Support or related fields
General high school degree or equivalent
Positive attitude towards customer communication and teamwork
Basic analysis skills to identify trends and themes
Typing speed of at least 50 words per minute
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Customer Experience Associate • Jamaica, New York, United States
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