Restaurant Associate

Job Title : Associate

Department / Function : Operations

Location : Field, Assigned to Specific Shop

Reports to (Title) : General or Assistant Manager

Part-Time / Nonexempt

GENERAL DESCRIPTION

A Company Associate’s job is to delight customers with great food and good vibes. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

FOCUS

Essential

• Demonstrate and reinforce Company ’s Behaviors and Values- Great Food, Good Vibes, Achievement, Innovation, Integrity, Teamwork, Community and Belonging
• Familiarity with the Potbelly brand and its products
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, ) efficiently per Company recipe manual standards.
• Comply with health and safety standards for food, cleanliness and safety of
• Maintain personal hygiene standards, including wearing clean Company
• Comply with established food safety requirements and
• Comply with shop security and safety
• Be speedy and accurate in fulfilling
• Handle raw and finished waste according to established
• Delight customers
• Engage in friendly conversation with customers in
• Act with a sense of urgency toward all customers in

Other Key Functions

PHYSICAL FUNCTIONS

EXPERIENCE, EDUCATION AND BEHAVIORS

You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

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