Field Service (Austin, TX area)

Job Description

Job Description

Field Service Engineer – Austin, TX Area

Location : Austin, TX (Field-based within a 50-mile radius)

Schedule : Monday–Friday, 8 : 00 AM – 5 : 00 PM

Employment Type : Direct Hire

Salary Range : $60,000 – $85,000 (Depending on Experience)

Benefits Overview : This position offers a competitive salary, comprehensive health benefits, paid time off, and opportunities for professional growth in a dynamic, technology-driven environment.

Travel : ~75% local travel; occasional travel outside Texas

Remote Work : Work from home when not traveling

We’re seeking a highly motivated Field Service Engineer to support customers in the Austin area with installation, maintenance, and optimization of Surface Mount Technology (SMT) automation equipment. This role combines hands-on technical work with remote customer support and offers a dynamic mix of field service and home-based troubleshooting.

Key Responsibilities :

• Install, configure, and start up SMT automation systems
• Perform retrofits, upgrades, and custom modifications
• Diagnose and resolve mechanical, electrical, software, and process issues
• Provide remote and on-site support to minimize customer downtime
• Conduct operator and maintenance training
• Advise on preventive maintenance and process optimization
• Prepare detailed service reports and technical documentation
• Track reliability and contribute to process improvements
• Act as a liaison between customers and engineering teams
• Communicate effectively with technical and non-technical stakeholders
Qualifications :
• Education :

Bachelor’s degree in Mechanical, Electrical, or related Engineering field preferred

Prior experience with SMT automation equipment (Fuji preferred)

Ability to read electrical schematics and mechanical drawings

Excellent problem-solving and communication skills