Desktop Support Engineer

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing / consulting company.

Procom's areas of staffing expertise include :

• Application Development
• Project Management
• Quality Assurance
• Business / Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties

Job Description

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in McRae, Georgia.

Desktop Support Engineer Job Details

Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.

POSITION DUTIES AND RESPONSIBILITIES :

Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities :

Communicate effectively with multiple customers and co-workers. This includes the following activities :

QUALIFICATIONS :

EDUCATION and / or WORK EXPERIENCE :

ASAP

Desktop Support Engineer Assignment Length

6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

J-18808-Ljbffr