Talent.com
Pharmacy Technician, Fulfillment - Amazon Pharmacy
Pharmacy Technician, Fulfillment - Amazon PharmacyPillPack, LLC • Phoenix, Arizona, USA
Pharmacy Technician, Fulfillment - Amazon Pharmacy

Pharmacy Technician, Fulfillment - Amazon Pharmacy

PillPack, LLC • Phoenix, Arizona, USA
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24 / 7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We are looking for a Certified Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Certified Pharmacy Technician, you will play an essential role in empowering our customers to take their medications correctly and achieve better overall wellness.

#everydaybetter

Key job responsibilities

  • Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy
  • Maintain a safe and clean pharmacy by complying with procedures, rules and regulations
  • Work daily with Leadership to ensure the right medications are put in the right packets
  • Run automated machinery required to pre-sort and package medications
  • Fill exception trays with appropriate medication
  • Transition Amazon Pharmacy orders through different workflow stages from initial dispense through quality control
  • Count and fill prescription vials and affix labels on bulk prescription items
  • Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes
  • Sort and triage the right boxes to ship at the right time
  • Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing
  • Clean, and help maintain, equipment and work areas
  • Package medications for dispensing and for delivery
  • Work a flexible schedule - shifts will possibly start and end outside of normal business hours
  • Tasks performed may include billing, data entry, obtaining prescriptions and refills,

processing denials, transfers and inbound / outbound calls.

  • Communicate with patients, providers, pharmacies and insurance companies by telephone and email to obtain prescriptions, take refill requests and resolve billing issues / questions.
  • Enter patients and order information into the pharmacy systems. Establish and maintain patient profiles, including lists of medications taken by individual patients.
  • Process and submit prescription insurance claims for our customers along with resolving insurance problems and patient issues that may result from incorrect or incomplete information, therapy changes and pharmacy or shipping errors.
  • Keeping patients informed on the status of their prescription or out of pocket costs in their upcoming shipments.
  • Perform account adjustments, method of payment, banking and unbilled reconciliations
  • Verify insurance data for completeness, accuracy, and compliance prior to billing including analyzing and verifying dates of service, quantity, day supply and billed amounts.
  • Research missing and incomplete information resulting in billing errors and denials
  • Complete prior authorizations with attention to detail and accuracy, prior to sending
  • to the prescriber or Cover My Meds

  • Transfer calls, tickets, claims, or shipments to the pharmacist when necessary
  • Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law
  • Collect, organize, and evaluate patient information, while maintaining confidentiality of all information received.
  • Receive and transcribe English-language prescriptions sent electronically from doctors’ offices and external pharmacies.
  • Communicate with providers to obtain new written English-language prescriptions or refill requests and verify that the information is complete and accurate.
  • Ensure compliance with all company procedures, federal / state laws, rules and regulations
  • Increasing knowledge and understanding of commonly prescribed medications and their uses.
  • Collaborate with other members of the pharmacy team to maintain customer satisfaction
  • Perform other tasks assigned while working in a fast paced environment
  • Physical Requirements :

  • During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time
  • shifts may vary) :

  • Standing, bending, reaching above the head, kneeling, crouching and / or stretching
  • Lifting and moving products up to 49 lbs in weight
  • Manual dexterity of hands and wrists
  • BASIC QUALIFICATIONS

  • Active and unrestricted in-State Board of Pharmacy License (This includes Pharmacy Technician, Trainee, and Assistant Licenses). Additional licenses may be required if domicile state differs from state of employment.
  • National Pharmacy Technician Certification (PTCB or NHA)
  • High school or equivalent diploma
  • 6+ months of experience working with computer and web based tools
  • Experience multitasking with phone and computer skills
  • PREFERRED QUALIFICATIONS

  • 1+ year of phone or customer service experience
  • Excellent communication skills (spoken and written)
  • Demonstrated ability to work as an effective team member
  • Strong organization skills and attention to detail
  • Experience navigating and troubleshooting technical issues
  • 6+ months of experience working in a pharmacy related role
  • Experience recognizing and identifying patient medications
  • Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
  • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers.

    Create a job alert for this search

    Pharmacy Technician • Phoenix, Arizona, USA

    Similar jobs
    Pharmacy Technician

    Pharmacy Technician

    Revelation Pharma LLC • Phoenix, AZ, US
    Full-time
    Health care insurance (medical, dental, vision).The Data Entry Technician is responsible for providing excellent customer service and for the accurate and timely billing of compounded preparations ...Show more
    Last updated: 19 days ago • Promoted
    Medication Technician

    Medication Technician

    Novellus • Scottsdale, AZ, US
    Full-time
    Barton House Memory Care by Novellus Living is looking for several qualified Medication Technicians whose primary function is to administer resident medications and coordinate treatments to residen...Show more
    Last updated: 30+ days ago • Promoted
    Infusion Pharmacy Technician : 4, 10-hour shifts Friday - Monday

    Infusion Pharmacy Technician : 4, 10-hour shifts Friday - Monday

    Patient Care Infusion LLC • Tempe, AZ, US
    Full-time
    Arizona Home Care is a closed-door home infusion and homecare facility that was first established in 1995.Our service includes both acute and non-acute patient populations by bringing the hospital ...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician

    Pharmacy Technician

    Anasazi Medical Payment • Phoenix, AZ, US
    Full-time
    The Pharmacy Customer Service Advocate assists member, providers, and pharmacies with inquiries for member’s eligibility, claim status, precertification requirements, and claims coverage ques...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician - IV Compounding

    Pharmacy Technician - IV Compounding

    Soleo Health Inc • Tempe, AZ, US
    Full-time
    Specialty Infusion Pharmacy patients in.Join us in Simplifying Complex Care!.This is a Per Diem role requiring 8-20 hours per week, variable schedule between the hours of 8 : 30am-5pm to include week...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician

    Pharmacy Technician

    Arizona Humane Society • Phoenix, AZ, US
    Full-time
    The Arizona Humane Society is looking for a dedicated full-time Pharmacy Technician to join our shelter medical team.This position will report to our state-of-the-art Rob and Melani Walton Papago P...Show more
    Last updated: 30+ days ago • Promoted
    Health Technician (Medication Technician)

    Health Technician (Medication Technician)

    Justice, Bureau of Prisons / Federal Prison System • Phoenix, AZ, United States
    Full-time +1
    Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Serves as a Medication Technician ...Show more
    Last updated: 11 days ago • Promoted
    Pharmacy Technician - Arizona Licensed

    Pharmacy Technician - Arizona Licensed

    VirtualVocations • Scottsdale, Arizona, United States
    Full-time
    A company is looking for a Pharmacy Technician - Prior Authorization - Work From Home.Key Responsibilities Process prior authorization requests and perform clinical research to support reviews C...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician

    Pharmacy Technician

    Vertisis • Scottsdale, AZ, US
    Full-time
    Scottsdale, AZ (East Bell Road and the 101).Minimum of Pharmacy Technician Trainee License Required; PTCB preferred .Not a retail environment! . Full Time with Benefits (Medical, Life, Den...Show more
    Last updated: 30+ days ago • Promoted
    Medication Technician

    Medication Technician

    Cogir Management, USA Inc • Scottsdale, AZ, US
    Full-time
    Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to g...Show more
    Last updated: 30+ days ago • Promoted
    Medication Technician

    Medication Technician

    Brookdale Hockessin • Chandler, AZ, US
    Full-time
    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity.Grow your career with Brookdale! Our Med Tech's / QMAP's have the option to explore exciting opportunit...Show more
    Last updated: 13 hours ago • Promoted • New!
    Medication Technician Hourly

    Medication Technician Hourly

    2L7- ARIZONA PAYROLL LLC • Tempe, AZ, US
    Full-time
    Summary of Duties of the Certified Medication Aide.The primary responsibilities of the Certified Medication Aide (CMA) are to : 1) Administer or assist with the administration and / or supervision of ...Show more
    Last updated: 6 days ago • Promoted
    Manager, Formulary & Medical Pharmacy Operations

    Manager, Formulary & Medical Pharmacy Operations

    Oscar Health • Tempe, AZ, US
    Full-time
    We're hiring a Manager, Formulary & Medical Pharmacy Operations to join our Pharmacy team.Oscar is the first health insurance company built around a full stack technology platform and a foc...Show more
    Last updated: 30+ days ago • Promoted
    Level II - Pharmacy Technician

    Level II - Pharmacy Technician

    Tenet-AZ Region • Phoenix, AZ, US
    Full-time
    Tenet-AZ Region is seeking a Pharmacy Technician Level II for a job in Phoenix, Arizona.Job Description & Requirements.The individual in this position will assist in preparing, packaging, deliv...Show more
    Last updated: 30+ days ago • Promoted
    Compounding Technician Certified Pharmacy Technician

    Compounding Technician Certified Pharmacy Technician

    Carefree Compounding & Wellness • Phoenix, AZ, US
    Full-time
    Compounding Pharmacy Technician Phoenix, AZ.Carefree Compounding & Wellness is hiring a full-time.Pharmacy Technician to join our team. We are located in North Phoenix, about 3 miles south of An...Show more
    Last updated: 6 days ago • Promoted
    Pharmacy Technician

    Pharmacy Technician

    BrightSpring Health Services • Tempe, AZ, US
    Full-time
    OnePoint Patient Care is one of the pioneers in the hospice industry.Specializing in providing hospice pharmacy services since the Medicare benefit started in the 1980s, OnePoint Patient Care has g...Show more
    Last updated: 30+ days ago • Promoted
    Medication Technician (MedTech)

    Medication Technician (MedTech)

    Ridge at The Stratford • Phoenix, AZ, US
    Full-time
    Ridgeline Management Company is dedicated to creating environments where moments of joy, independence, and wellness are the focus each and everyday for our residents and employees.The Medication As...Show more
    Last updated: 6 days ago • Promoted
    Pharmacy Technician Representative Accredo

    Pharmacy Technician Representative Accredo

    Cigna Group • Tempe, Arizona, USA
    Full-time
    We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you ...Show more
    Last updated: 27 days ago • Promoted