Assistant Store Manager - Middletown / Route 211

Assistant Store Manager

The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform.

Depth & Scope :

• Leads a team of advice and service colleagues in the achievement of individual and Store objectives.
• Provides day-to-day team leadership and work direction.
• Leads the team in overseeing the most complex or diverse sales advice activities.
• Requires knowledge and understanding of financial concepts, a broad range of products, services and tools.
• Responsible for driving and reinforcing Advice activities.
• Possesses comprehensive knowledge of the local market, competitive offers, and economic trends.
• Effectively handles critical and / or high-risk issues.
• Drives Advice Behaviors within the team.
• Leads and coaches advisory team on advice giving strategies.
• Establishes work direction and role ownership on delivering advice.
• Delivers end to end advice to Customers.
• Contributes to the achievement of business objectives.
• Actively participates in community events.
• Connects with Customers / Prospects, provides financial advice, and deepens relationships.

Education & Experience :

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Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards Package :

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and