Fiber Installation TechnicianIQ Fiber • Charleston, SC, US
Fiber Installation Technician
IQ Fiber • Charleston, SC, US
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionPerform assigned fiber internet installations following established codes, standards and norms for the industry. Resolve assigned fiber internet service tickets following established codes, standards and norms for the industry. Use problem-solving skills to properly set up initial Wi-Fi network or to diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity. Travel to the job site and arrive on time, in professional attire commensurate with the assigned work, with all safety gear, required tools and parts. Contact dispatch if help in troubleshooting or completing the install is required. Document actions performed, quality measures / readings, resolutions, etc. in installation order or service ticket via company provided technology. Utilize our systems and tools to proactively check for and resolve potential issues before marking the install or service call as complete. Adhere to company, industry (TIA / EIA, ANSI, BICSI) and safety standards and procedures. Perform basic splicing and basic fiber maintenance activities. Working knowledge of GPON and related terminals and equipment. Frequently lift and / or move up to 30 pounds and occasionally lift and / or move up to 100 pounds with assistance. Ability and willingness to work the scheduled and / or unscheduled overtime work assignments and after-hours callouts in all types of weather. Focus on meeting or exceeding individual and team objectives and key customer success metrics (Install completion, Quality, CSAT, Meantime to Resolution (MTTR), etc.). Interact with other teams to coordinate and disseminate information to complete job assignments and to meet Company service objectives. Interact with customers in a professional manner to foster positive relationships. Ensure vehicle has the proper equipment to complete assigned work (CPE, installation materials, tools, test equipment, etc.). Properly operate and maintain all assigned vehicles, equipment and tools within company safety and brand standards. Maintain required certifications and / or licenses. Maintain a professional image. Effectively communicate IQ Fiber’s product and service offering. Navigate through multiple systems. Perform other duties as assigned. 2+ years installation and maintenance experience. Preference for operating in a fast-paced, technical environment with a high degree of critical thinking and problem solving. Ability to work independently in a fast-paced environment without supervision. Willing to learn, adapt and evolve with the team and company and develop new skills quickly. Strong technical aptitude with excellent end-user interaction skills. Must have good oral and written communications skills. Strong analytical and problem-solving skills. Experience with internet, Wi-Fi troubleshooting; ability to define problems, collect data, establish facts, and draw valid conclusions. Experience in one or more ticketing, CRM, provisioning, ordering, scheduling, troubleshooting software and tools accessed via tablets and / or smartphones. Excels at explaining complex concepts simply. Capable of answering technical questions from technical and non-technical users. High school diploma or equivalent. Electronics training / Certifications a plus. Must be able to pass criminal background check, driving record check and drug test. Must have a current valid driver's license that is automotive insurable Flexibility to work mandatory overtime to meet business needs. High integrity and strong work ethic are a must. Attention to detail and ability to think creatively and strategically is a must. Excellent organization and time management skills. Ability to interact and communicate effectively with other team members. Ability to lift, push and / or carry up to 50 pounds and move up to 75 pounds without assistance. Ability to work at heights, off a ladder and in confined spaces. Ability to frequently bend, climb, squat, reach and kneel. Ability to ascend or descend ladders, scaffolding, stairs, ramps and the like using feet / legs and / or hands / arms. Seizing, holding, grasping, turning, or otherwise working with hand(s). Lift hands frequently to reach above, below or at shoulder level. Must be able to perceive differences in wire and cable colors. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Powered by JazzHR
A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress.
IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience.
As part of our rapidly growing team, your contributions will directly impact our success.
Your work matters here.
We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward.
In return, you’ll find a place where your voice matters.
You’ll find a team that works hard and has fun.
And, if you’re like us, you’ll know you made a Smarter career choice.
This position is located in Charleston, SC - Local candidates, please.
Position Summary :
- The Fiber Installation Technician is responsible for the installation, Wi-Fi router configuration, testing / customer acceptance of the IQ Fiber FTTH service.
- The Fiber Installation Technician will also respond to internet service calls, service changes and disconnects.
- The successful candidate will have strong interpersonal skills and enjoy interacting with customers in their home or business with equipment such as routers and ONTs.
- A Fiber Installation Technician must have various levels of experience with the installation and repair of fiber broadband services in indoor and outdoor settings.
Essential Duties and Responsibilities :
Qualifications :
Other Duties :
Create a job alert for this search
Fiber Technician • Charleston, SC, US
Related jobs
Description : • Our client provides a range of services including Structured Cabling, Cellular Enhancement, A / V, and Data Center services.
Work will be in usual environments - schools & hospitals.Ch...Show more
Novant Health Southeastern Spine Institute is looking for a Physical Therapist! .Hospital Drive, Mount Pleasant, SC 29464 .
Monday-Friday, 8am-5pm - no weekends or major recognized ho...Show more
Earn at least $2455 driving with Uber when you complete your first 176 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more Earn at least $2455 driving with Uber when you complete your first 176 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more Earn at least $2455 driving with Uber when you complete your first 176 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more Earn at least $2455 driving with Uber when you complete your first 176 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more 
Sentrillion is currently seeking a talented Installation Technician II to w.The Installation Technician-II supports the installation, maintenance, testing, diagnosis, and repair of various computer...Show more
MVR Requirements for all Technicians .Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers.
Work Type : In-person only (remote ...Show more Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more Earn at least $2455 driving with Uber when you complete your first 176 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more 
This position involves working as part of a technical deployment team to support the installation, maintenance, testing, diagnosis, and repair of computer systems, electronic security systems, surv...Show more
Host Healthcare is seeking a travel Surgical Technician for a travel job in Mt.Job Description & Requirements.Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmati...Show more Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more 
Title : Traffic Control Technician II Classification : Non-Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the Unite...Show more Earn at least $2455 driving with Uber when you complete your first 176 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more Earn at least $2455 driving with Uber when you complete your first 176 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more Earn at least $2455 driving with Uber when you complete your first 176 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more Earn at least $2455 driving with Uber when you complete your first 176 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
Cable Installation Technician
TEKsystems • Hanahan, SC, United States
Full-time
Last updated: 22 days ago • Promoted
Physical Therapist
Novant Health • Mount Pleasant, SC, US
Full-time
Last updated: 30+ days ago • Promoted
Drive with Uber : Earn at least $2455 when you complete 176 trips, guaranteed
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Side gig : Earn at least $2455 in your first 176 trips with Uber, guaranteed.
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Drive with Uber - Earn at least $2455 in your first 176 trips with Uber.
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Flexible schedule - Earn at least $2455 by driving 176 trips with Uber
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Installation Technician - Charleston SC
Sentrillion • Charleston, SC, USA
Full-time
Quick Apply
Last updated: 30+ days ago
Cable Installation Technician - Charleston SC
Madison Telecommunications Inc • Charleston, SC, US
Full-time
Last updated: 2 days ago • Promoted
Alternatives To Cash Jobs - Drive with Uber
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Side gig : Earn at least $2455 in your first 176 trips driving, guaranteed.
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Installation Technician
Vets Hired • Charleston, South Carolina, United States
Full-time
Quick Apply
Last updated: 23 days ago
Travel Surgical Technician
Host Healthcare • Mount Pleasant, SC, US
Full-time
Last updated: 30+ days ago • Promoted
Drive with Uber
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Traffic Control Technician II
Roadsafe Traffic Systems • North Charleston, South Carolina, US
Full-time
Last updated: 22 days ago • Promoted
Driver gig - Earn at least $2455 by driving 176 trips with Uber
Uber • Hollywood, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Earn At Least $2455 For Your First 176 Trips, Guaranteed.
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Drive with Uber : Earn at least $2455 when you complete 176 trips.
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted
Part-time gig : Earn at least $2455 in your first 176 trips.
Uber • Awendaw, SC, US
Full-time +1
Last updated: 1 day ago • Promoted