Assistant Branch Manager-Bilingual

Job Description

Job Description

Fluency in Mandarin and Cantonese is a must!

Welcome to Enterprise Bank & Trust! Founded with a passion for entrepreneurship and community, we are dedicated to helping businesses—from cozy coffee shops to large construction firms—thrive. With a presence in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada, and Texas, we are not just growing; we are committed to uplifting the communities we serve.

Our associates are at the heart of our mission. We offer annual paid volunteer time off, charitable-matching opportunities, and a supportive environment that has earned us the title of Best Bank to Work For by American Banker multiple times. Join us on this journey toward financial success and enjoy a career filled with growth, interesting colleagues, and the satisfaction of making a difference!

Together, there’s no stopping you!

Job Title : Assistant Branch Manager Job Description :

Summary :

As the Assistant Branch Manager, you will play a vital role in the day-to-day operations of our branch. Your leadership will ensure that our team adheres to bank policies while providing exceptional service to our customers.

Essential Duties and Responsibilities :

• Supervise daily operations at new account desks and teller areas.
• Coach associates, create schedules, and address service breakdowns.
• Collaborate with the Branch Manager to direct branch activities for optimal customer service.
• Monitor and coach staff on cross-selling and referral goals.
• Ensure compliance with all company policies and procedures.
• Handle customer concerns and escalate issues as necessary.
• Assist in recruiting and training branch staff.
• Complete new accounts and teller activities as needed.
• Take on special projects and miscellaneous duties as assigned.
• Conduct quarterly assessments to ensure adherence to compliance and security standards.
• Willingness to travel up to 10% to support other local branches.

Qualifications :

Outstanding problem-solving abilities. Supervisory Responsibilities :

Education and Experience :

Computer and Software Skills :

Certificates, Licenses, and Registrations :

Compensation :

Salary Range : $25.25 - $31.57 per hour, based on relevant experience, skills, and competencies.

Why Join Us?

At Enterprise Bank & Trust, we are committed to creating a diverse and inclusive workplace. We believe in equal opportunity for all applicants and are dedicated to supporting individuals with disabilities in the workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status.

Join us in making a positive impact in our communities while advancing your career in a supportive environment. We look forward to welcoming you to our team!