Technical Sales Representative

Job Description

Job Description

As a member of the Sales Team at OnLogic, you will be a critical entry point for our varied customer base to start and / or continue their engagement with a global technology company. We are not a one size fits all shop; our customers have very different application needs, and no one system works for all. You will use your critical listening skills to focus on qualifying and uncovering new business while identifying how our hardware will best support their program deliverables. Successful candidates will thrive in a fast paced, goal-oriented and organized environment and have the natural curiosity to find the right solution for our customers. You will be an integral part of our consultative sales methodology. This is a full-time position that will be onsite at either our South Burlington, VT or Cary, NC office.

In this role, you'll be responsible for :

• Managing and responding to inbound engagements via phone and email.
• Acting quickly to resolve customer issues as they arise.
• Communicating interdepartmentally to improve OnLogic’s immediate and long-term customer experience.
• Driving customer satisfaction by collecting feedback about their purchasing journey.
• Working closely with our operations teams to maximize efficiency in responding to inbound inquiries.
• Managing and advocating for online orders that need special attention in order to ship.
• Pre-qualifying and escalating promising leads quickly and accurately.
• Recommending OnLogic hardware and services based on a customer’s specific technical requirements.

The team you will be joining :

Our sales team is made up of a range of highly-impactful roles with opportunities to demonstrate great sales leadership and customer service at every stage of the sales cycle! Our sales roles include :

Learn more about Life at OnLogic

Requirements

Who we're looking for :

Who we are :

OnLogic employees have the opportunity to shape our future and drive impactful change. We design and manufacture specialized computers and hardware solutions for companies all over the world, helping them to make the seemingly impossible possible. Our computers are designed to work where others would fail, and it's our vision to be the first choice in industrial computing. To make that vision a reality, we've built a team of ambitious problem solvers, guided by the company's core values of Open, Fair, Innovative and Independent. We have an open office, open salaries, and strive to be fair and transparent in our decision making. We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day.

Diversity is an essential element of our core values. Not just respecting, but actively embracing a variety of backgrounds, life experiences, and opinions, helps us foster innovation, enhances our problem-solving capabilities, and promotes learning and engagement among the members of our team. We strongly encourage those with diverse backgrounds to apply.

We are committed to providing a safe, inclusive, and harassment-free workplace for all employees. We do not tolerate any form of harassment, discrimination, or bias based on race, ethnicity, gender, sexual orientation, religion, disability, age, or any other protected characteristic.

To learn more about our values, our mission and what it's like to work at OnLogic, visit www.onlogic.com / careers.

Benefits

The salary range for this role is $55,000 to $60,000. We determine final compensation based on discussions with applicants and their experience in similar roles.

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