Healthcare Product Support Analyst

Supports the National Healthcare Sales Team in developing brand contracts for our GPO business aligning our goal to drive compliance and brand improvement, coordinating vendor/item set up and program negotiation/vendor management for healthcare specific vendors.

• Develops product mapping, provides cost, price and item data for potential new and existing business

• Supports product validation and coding process in collaboration with Sales Teams

• Collaborate with GPO account managers, Divisions, MMSC and procurement to drive margin improvement in CMR process and through ongoing contract pricing.

• Creates customer item strategies, ie, profitable, cuttings, relationship, etc and presents to divisional sales teams in support of various initiatives.

• Researches and understands divisional and customer margin. Recommends customer item relationships/selection as it relates to market conditions, margin, trends, regulations, etc.

• Work with the Category teams on creating new vendors and items specific to healthcare following the defined GR process, and communicate with all stakeholders.

• Act as key contact for the healthcare segment within the vendor/broker community to evaluate and drive requested engagement/initiatives.

• Collaborate with Sales, logistics, implementation and divisions to develop to appropriately manage education items.

• Understand, request and analyze pertinent reports and resources to drive effective decision-making to provide product expertise.

• Collaborate with all Marketing Teams to establish appropriate sales, brand and margin on items and vendors.

• Communicate effectively on issues pertinent to business success.

• Attend and contribute to meetings and activities as requested in support of identified customer and Divisional needs as appropriate.

• Other duties and responsibilities as assigned.

• Monday through Friday, 8:00am - 5:00pm.

• Hybrid Work Schedule: 4 days in office, 1 day from home.

• Bachelor Degree in Business, Marketing, Sales, Finance or related field is preferred.

• Three years of previous product/sales experience and/or an equivalent combination of education, training, and experience.

• Must have excellent written and verbal communication skills

• Must be organized with the ability to multi-task and prioritize

• Must be able to work and problem solve independently and within a team environment

• Must have good customer service and time management skills.

• Must have knowledge of spreadsheet, word processing, presentation, email and internet software applications

• Knowledge of Price, Cost and Product Acquisition systems is preferred

• Must understand GPO landscape

• Must understand GPO contracting process

• Understand Product regulations and which products meet the criteria for customer needs/menu requirements