Senior Director of Clinical ServicesYWCA North Central Indiana • South Bend, IN, US

Senior Director of Clinical Services

YWCA North Central Indiana • South Bend, IN, US

6 days ago

Job type

Full-time

Job description

Job Description

General Description

The Senior Director of Clinical Services is a senior leader responsible for the oversight and delivery of some clinical programming at the YWCA, including Domestic Violence, Sexual Assault, Substance Use, Dual Treatment, Children's Therapeutic, and Youth & Family Services.

This role ensures programs meet the highest standards of quality, compliance, and trauma-informed care. The Senior Director provides licensed clinical supervision to designated directors, counselors, and staff, while also maintaining responsibility for accreditation, regulatory compliance, and strategic alignment with the YWCA's mission and funder requirements.

Reporting Relationship

The Senior Director of Clinical Services reports to the Vice President of Empowerment Services.

Supervises

Director of Domestic Violence Services
Director of Youth & Family Services
Youth and Family Services Counselor
Substance Use Counselors
Sexual Assault Counselor
Master's level interns as assigned

Responsibilities and Essential Functions

Leadership & Program Oversight

Provide executive leadership for all clinical services, ensuring alignment with YWCA goals and strategic priorities.

Hire, train, and supervise program directors and clinical staff; conduct regular performance evaluations.

Support staff development, professional growth, and adherence to trauma-informed practices.

Ensure program integration across departments to best serve clients and meet funder requirements.

Licensed Clinical Supervision

Deliver ongoing clinical supervision to directors, counselors, and designated staff.

Provide case consultation and guidance to enhance clinical skills and procedures.

Monitor counselor caseloads to maintain appropriate levels of service delivery.

Document supervision sessions and provide timely feedback.

Quality & Compliance

Ensure all programs meet standards for CARF accreditation, DMHA regulations, and other funder requirements.

Lead preparation for audits, peer reviews, and accreditation visits.

Develop and implement corrective action plans to address compliance risks.

Maintain accurate and timely client and program documentation for reporting and accountability.

Collaboration & Community Engagement

Work closely with school systems, courts, and community partners to support coordinated service delivery.

Ensure YWCA maintains active involvement with the Indiana Coalition Against Domestic Violence (ICADV), Indiana Coalition to End Sexual Assault and Human Trafficking (ICESAHT), ASPIN, and other key stakeholders.

Provide community education presentations on domestic violence, sexual assault, trauma, substance use, and related topics.

Accessibility & Agency Support

Maintain availability for consultation in urgent or crisis situations.

Provide technical assistance to staff and community partners as needed.

Perform other duties as assigned by the Chief Executive Officer.

Education and Experience

Master's degree in social work, Counseling, Psychology, or related field.

Active clinical LCSW license required.

5+ years of progressive experience in program administration and clinical supervision; experience with survivors of DV / SA / SUD strongly preferred.

Knowledge and Ability

Comprehensive understanding of social service, substance use, and behavioral health programs.

Demonstrated knowledge of CARF, DMHA, and other regulatory standards.

Strong organizational and time management skills; able to manage multiple complex programs.

Proven ability to lead diverse teams, build collaboration, and foster a trauma-informed, culturally competent service environment.

Commitment to the YWCA mission of strengthening our community against violence and aggression. We provide immediate safety, lasting stability, independence, empowerment and transformation for all. We are a source of hope...

Benefits : Health Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Paid Vacation and Sick Days

1 Personal & 1 Floating Holiday Paid Time Off Day

Paid Life Insurance

Employee Assistance Program

Pension Plan

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Director Clinical • South Bend, IN, US

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