Talent.com
Member Service Representative - Wabash

Member Service Representative - Wabash

Planet Fitness SpringfieldSpringfield, IL, US
15 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Black Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter cleaning chemicals during shift.

    • Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility
    • Create a job alert for this search

    Member Service Representative • Springfield, IL, US

    Related jobs
    Service Champion- Dirksen Parkway

    Service Champion- Dirksen Parkway

    Lucwork Enterprises, Inc.Springfield, Illinois, United States, 62702
    Full-time
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...Show moreLast updated: 30+ days ago
    Service Champion- White Oaks Dr.

    Service Champion- White Oaks Dr.

    Lucwork Enterprises, Inc.Springfield, Illinois, United States, 62704
    Full-time
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...Show moreLast updated: 30+ days ago
    Breakfast Team Member

    Breakfast Team Member

    Taco BellSpringfield, IL, US
    Full-time
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...Show moreLast updated: 30+ days ago
    Team Member

    Team Member

    Taco BellLITCHFIELD, IL, US
    Full-time
    Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants.Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing.We ...Show moreLast updated: 30+ days ago
    Team Member

    Team Member

    Pizza HutSpringfield, IL, US
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show moreLast updated: 23 days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoordashCarlinville, Illinois, US
    Full-time +2
    Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.DoorDash is the #1 category leader in food delivery, food pickup, and convenience...Show moreLast updated: 3 days ago
    Service Champion

    Service Champion

    Taco BellSpringfield, IL, US
    Full-time
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...Show moreLast updated: 30+ days ago
    Breakfast Team Member- Stevenson Dr.

    Breakfast Team Member- Stevenson Dr.

    Lucwork Enterprises, Inc.Springfield, Illinois, United States, 62703
    Full-time
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessSpringfield, IL, US
    Full-time
    Member Services Representative.Member Services Representative.Planet Fitness members, prospective members, and guests.Essential Duties and Responsibilities. Greet members, prospective members, and g...Show moreLast updated: 30+ days ago
    • Promoted
    Team Member

    Team Member

    TradeJobsWorkforce62563 Rochester, IL, US
    Full-time +1
    We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane hours, no crazy demands; just great food, great people and a great...Show moreLast updated: 30+ days ago
    • Promoted
    Service Manager

    Service Manager

    Texas RoadhouseSpringfield, IL, US
    Full-time
    At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and pre...Show moreLast updated: 15 days ago
    Closing Team Member- Stevenson Dr.

    Closing Team Member- Stevenson Dr.

    Lucwork Enterprises, Inc.Springfield, Illinois, United States, 62703
    Full-time
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...Show moreLast updated: 30+ days ago
    Service Champion- Stevenson Dr.

    Service Champion- Stevenson Dr.

    Lucwork Enterprises, Inc.Springfield, Illinois, United States, 62703
    Full-time
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...Show moreLast updated: 30+ days ago
    Breakfast Team Member- White Oaks Dr.

    Breakfast Team Member- White Oaks Dr.

    Lucwork Enterprises, Inc.Springfield, Illinois, United States, 62704
    Full-time
    You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp.Franchisees and licensees are independent business organizations, who will be your only employer if hi...Show moreLast updated: 30+ days ago
    • Promoted
    Costco Membership Desk Representative

    Costco Membership Desk Representative

    TradeJobsWorkforce62515 Buffalo, IL, US
    Full-time
    We’re looking for a Costco Membership Desk Representative to perform daily responsibilities with dedication.Ensure compliance with company and safety standards. Stay adaptable in a dynamic, fast-pac...Show moreLast updated: 30+ days ago
    Service Team

    Service Team

    Panda Restaurant GroupSpringfield, IL, US
    Full-time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...Show moreLast updated: 30+ days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeTaylorville, IL, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 3 days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessSpringfield, IL, US
    Full-time
    Membership Sales Representatives.Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity ...Show moreLast updated: 30+ days ago