Sr. Product Manager - Data and AI agents

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data : all in the service of creating the most human processes and experiences for customers and employees.

Job Title : Senior Product Manager — Data and AI agents

Location : Palo Alto, California, USA (hybrid, onsite two days a week)

Full-Time | Product Management

Why Join Uniphore?

AI-First Culture : Be at the forefront of AI innovation in one of the most dynamic and high-growth sectors—enterprise AI.

End-to-End Ownership : Work on a vertically integrated AI stack that spans data ingestion, processing, modelling, and experience delivery.

Global Scale : Serve Fortune 500 clients across diverse industries and geographies.

Collaborative Teams : Join a diverse, highly skilled product and engineering organization where your voice matters.

Make a Tangible Impact : Drive the development of data and AI-driven products that empower real-world enterprise use cases.

Key Responsibilities

Product Strategy & Execution – Execute the roadmap for data and AI-enablement products, ensuring they align with customer needs and business goals.

Champion AI-native thinking – Design, test, and iterate product concepts with a focus on AI integration.

Drive partnership – Collaborate with Data and AI ecosystem players to co-create solutions.

Data Product Leadership – Deliver data-readiness products that enable customers to leverage ETL, RAG, and fine-tuning for their AI agents.

Optimise pipelines – Work with cross-functional engineering teams to ensure data pipelines are optimised for model training and real-time inference.

User journey & UX – Define user journeys and create experience visions for UI and front-end engineering teams.

Customer-Centric Development – Deeply understand enterprise customer needs and translate them into actionable product requirements.

Adoption & Satisfaction – Work closely with customers and customer-success teams to ensure high adoption and satisfaction.

Feature scoping – Ensure that features are scoped with customer needs and business value in mind.

Cross-Functional Influence – Over-communicate and resolve dependencies to ensure smooth delivery of products.

Stakeholder alignment – Clearly communicate your product vision and influence without authority to rally stakeholders.

Engineering collaboration – Translate customer needs into execution with world-class user experience.

Qualifications

Strong customer empathy and a record of internalising feedback to drive product development with engineering.

Proven success in shipping data products, especially handling structured and unstructured data.

Experience building data-readiness systems for AI pipelines.

Experience building AI and agentic platforms / products.

Ability to drive alignment across technical and non-technical teams, balancing long-term vision with near-term deliverables.

Savvy in using AI tools to communicate product vision and execution.

5 years of product management experience with a focus on AI or data-centric platforms.

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent practical experience.

Hiring Range : $169,800 – $233,500 – for Primary Location of USA – CA – Palo Alto. The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference : USA – CA – Palo Alto

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanise—every enterprise experience, please visit www.uniphore.com.

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