Sr. Specialist, Store Trainer Central NA

Job Description

WHO YOU’LL WORK WITH

NA Direct Business Operations, Stores Training & Facilitation Team is a diverse, inclusive, innovative and passionate team powered by Nike’s mission, to deliver inspiration and innovation to every athlete

• . In NIKE’s dynamic and fast-paced retail ecosystem, the Sr. Specialist, Stores Trainer role serves as a key business partner to NA retail store districts, responsible for driving training excellence, elevating our retail performance and enabling store teams to deliver uniquely Nike consumer experiences. This influential position delivers supported store visits that are grounded in teamwork, creating an environment of inclusion and trust.

Reporting to the Sr. Manager of Stores Training, they will work closely with district

and territory partners, cross functionally, as one team, with a sharp focus on our Sport Offense, supporting each other in winning, and driving impact to every

athlete

WHO WE ARE LOOKING FOR

The Sr. Specialist, Stores Trainer will deliver Nike’s in-store training programs and should bring strong leadership, coaching, and facilitation skills. They will work as part of a core team that is distributed across North America, including Canada and Puerto Rico, collaborating virtually across time zones. They will travel and visit 1-3 store districts weekly, ensuring each store in their area is seen at least once per quarter. The ideal candidate is self-aware and skilled in navigating change and growth in people and retail. They excel at building inclusive, trusting training environments and experiences that value diversity. They think strategically and stay organized while balancing multiple priorities and deliverables.

(or equivalent combination of education and experience).

leadership; prior experience with athletic or lifestyle brands is a plus.

coaching in a fast-paced retail environment.

locations across 1-3 distinct districts.

management systems (LMS) preferred. NIKE, Inc.

professional growth.

sometimes with short notice.

required approximately 15-20% for Team oZsites, conferences, large-scale

training activations.

car or train with overnight stay for approximately 30–50% for store visits,

based on district alignment.

WHAT YOU’LL WORK ON

The Sr. Specialist, Stores Trainer supports Nike’s Sport Offense strategy by

creating training awareness and accountability, driving action that shapes the

consumer experience and elevating the performance of store teams across

multiple retail store districts. This results-driven training leader oversees

supported store visits, fostering strong relationships while implementing Nike’s innovative in-store training solutions that align with the company’s retail strategies and brand values. By serving as a mentor, educator, and change agent within 1-3 districts, our Sr. Specialist, Stores Trainer positively impacts every store team member and empowers them with the knowledge, skills, and confidence to deliver unparalleled service, drive sales, and embody the Nike mission.

average and conducting one store visit for each store location per fiscal quarter.

Retail District Director fostering a partnership based on trust by transparent

communication and understanding their districts challenges and goals. You will

guide their training recognition, accountability and coaching to the

recommended stores in their districts. You will cultivate and foster strong

partnership with the Retail Brand Marketing and other partners to integrate brand

activations, sport moments, and seasonal product launches into training,

enhancing engagement and product expertise. You will share your best practices

and drive training consistency across the territory through collaboration with

other Sr. Specialist, Store Trainers, Territory Operations Partners and in Territory

meetings. NIKE, Inc.

actionable store-visit report that outlines the purpose of the training visit, key

observations, positive training achievements, identified gaps and clear

recommendations.

product knowledge, service skills, foundational operations expertise, ensuring

alignment with Nike’s retail vision and performance goals. You will lead greater-

scaled and targeted training sessions at the marketplace, Territory or Geo level,

including capability-value drops, leadership certification, and onboarding, to

address business needs, skill gaps, and compliance. You will facilitate the rollout

of new programs and initiatives, ensuring smooth and consistent adoption

across stores to include some Stores Development Programs.

training of new or existing programs to the store leadership team followed by

experiential and practical application training on the sales floor or back of house.

Providing hands-on coaching, collaborative problem-solving and support as they

practice new skills. You will spend a majority of your work week conducting

supported store visits with time to prepare and recap each store visit. You’ll

prepare by evaluating training performance measurements and metrics to

include our retail learning management system, consumer survey and store

performance data. Sr. Specialist, Stores Trainers will submit formalized recaps

to drive action, creating awareness and accountability.

evaluating, assessing, tracking participation and completion, and staying

informed on industry trends. You will communicate progress, completion and

spotlighting stores that demonstrate training excellence.

inclusion, and help identify and develop future Store Trainer talent.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.For more information, please refer to Equal Employment Opportunity is The Law

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.