Patient Access Representative - Part-Time

Job Description

Job Description

Patient Access Representative

Part-Time | Monday–Friday | No weekends or holidays

Keystone Patient Access Center is seeking a Patient Access Representative to join our team. In this role, you’ll be the first point of contact for patients, ensuring their needs are met with professionalism, accuracy, and compassion. We’re looking for someone who is motivated, adaptable, and eager to grow in a supportive healthcare environment.

Key Responsibilities :

• Answer incoming calls promptly (by the third ring) and professionally.
• Identify the reason for the call and provide appropriate assistance or information.
• Route callers to the correct individual or department as needed.
• Schedule, reschedule, and manage appointments via phone, Solution Reach, or EMR systems.
• Book incoming referrals in a timely manner.
• Assist with mailings and administrative projects when call volume permits.

Qualifications :

Why Keystone Health?

At Keystone, we are committed to providing quality care to everyone—especially the medically underserved. As part of our team, you’ll contribute to a greater mission while working in a supportive, inclusive environment.

Apply today and help us improve the health and well-being of our community.

Keystone Health is a Federally Qualified Health Center with offices in Chambersburg, PA

Equal Opportunity Employer