Poole's Diner - Service Manager

Job Description

Job Description

Do you love good food and hospitality? Do you enjoy a fast-paced work environment with great people and fun, professional vibes? Poole's Diner, owned and operated by James Beard Award-winning chef Ashley Christensen, is seeking a highly motivated, superstar Service Manager.

Job Description

• Be a leader. At AC Restaurants, we are dedicated to creating a work environment where our team is set up for success, feels inspired to come to work every day, and has a great time doing so. Under the direction of the General Manager, you will be responsible for hiring, training, scheduling, and managing a united service team that aligns with our values (work hard, play hard, be kind). You must be able to clearly communicate and instruct the team in standards and steps of service to achieve consistent, high quality, memorable guest experiences.
• Set the example for quality. You will be responsible for monitoring food and beverage preparation methods, portion sizes, garnishing, and presentation to ensure that the quality of the food and beverages that we serve meets our (very high) company standards, from the moment an ingredient arrives to the moment it hits the table.
• Set the example for service. You will be responsible for responding to guest inquiries, proactively supporting service team members with guest interactions, maintaining a strong presence on the floor to anticipate and address issues, and investigating and resolving guest concerns. You may also work with the Brand Director on social media and marketing initiatives.
• Set the example for compliance. You will be responsible for ensuring that the staff understands and follows all company standards and governmental regulations for food safety and service. You will also be responsible for adhering to all federal and state labor laws and supporting the GM in resolving building maintenance issues.
• Assist in monitoring the restaurants' financials. You will be responsible for supporting the GM in taking and maintaining inventory, making projections, creating budgets, establishing spending limits, managing P&L, reporting on financials, and paying vendors. You will also be responsible for supporting the GM in counting money, maintaining cash logs, making bank deposits, writing checks, and ensuring the accuracy of balances.

Job Skills & Requirements

Compensation : Salary + Benefits

Why Join Us?

We strive to create careers in hospitality; not just jobs. Our work culture is rooted in high performance, respect, professional growth, and connection to the community—and it is constantly evolving to better serve our employees.

Here are some of the programs and benefits that we practice and believe in :

It is the policy of AC Restaurants to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, AC Restaurants will provide reasonable accommodations for qualified individuals with disabilities.

APPLY ONLINE : https : / / ac- restaurants.com / hiring