Account Manager - Commercial Lines
Insurance Office of AmericaBirmingham, AL, US- Full-time
Join to apply for the Account Manager - Commercial Lines role at Insurance Office of America
1 day ago Be among the first 25 applicants
Join to apply for the Account Manager - Commercial Lines role at Insurance Office of America
Title : Account Manager - Commercial Lines
Fully Remote | Book Focus : Hospitality
Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit : ioausa.com / locations
Job Description
Title : Account Manager - Commercial Lines
Fully Remote | Book Focus : Hospitality
Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit : ioausa.com / locations
About the Role : Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities
- Technical Competence : Maintain technical competence and industry expertise.
- Team Leadership : Direct daily activities of the account management team.
- Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis.
- Policy Management : Manage policy expirations and renewals.
- Renewal Process : Conduct client research, prepare submissions, negotiate coverages, and present proposals.
- Accounts Receivable : Monitor reports and take action on delinquent accounts, collecting outstanding balances.
- System Maintenance : Maintain agency management systems and carrier / vendor platforms, ensuring data accuracy and completeness.
- Activity Monitoring : Monitor and maintain activity / suspense to ensure timely completion.
- Communication : Maintain frequent, transparent communication with the account team regarding workload status and any issues.
- Service Excellence : Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
- Policy Compliance : Stay updated on company policies and procedures.
- Continuous Improvement : Seek and adopt best practices to improve individual and team performance.
- Champion IOA Values : Demonstrate integrity and leadership.
Ideal Candidate Qualifications
What We Offer
What To Expect (Application Process)
Salary Range
The expected pay range for this position is $70,000 to $80,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Finance and Sales
Industries
Insurance
Referrals increase your chances of interviewing at Insurance Office of America by 2x
Get notified about new Commercial Line Manager jobs in Birmingham, AL
Territory Manager - Personal Lines (Alabama)
Insurance Senior Account Manager - Commercial Lines, Construction
Hoover, AL $70,000.00-$80,000.00 1 day ago
Commercial Lines Insurance Account Manager
Sales Manager-Merchant Regional (Birmingham - Mobile, AL)
Birmingham, AL $94,500.00-$156,000.00 1 week ago
Birmingham, AL $60,000.00-$80,000.00 1 week ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
J-18808-Ljbffr
Create a job alert for this search
Commercial Lines Account Manager • Birmingham, AL, US
- Promoted
Account Executive
Cahaba Media GroupBirmingham, AL, US- Promoted
Inside Sales Representative
SelectekBessemer, AL, US- Promoted
Inside Sales Representative - Vulcan
Steel DynamicsPelham, AL, US- Promoted
Inside Sales Representative - Vulcan
OmniSourcePelham, AL, US- Promoted
- New!
Account Executive, Senior
Canon U.S.A., Inc.Birmingham, Alabama, United States, 35211- Promoted
Inside Sales Representative (Birmingham)
FireRock Luxury Building MaterialsBirmingham, AL, US- Promoted
Sales Account Manager
Fire Safety and ProtectionBirmingham, AL, US- Promoted
Sales Account Executive
Nexstar Media GroupBirmingham, AL, US- Promoted
Outside Sales Representative
GroundworksBirmingham, AL, US- Promoted
Outside Sales Representative
HibuBirmingham, AL, US- Promoted
Outside Sales Representative
Gordon Food ServiceBirmingham, AL, US- Promoted
Inside Sales Representative
SunSourceBessemer, AL, US- Promoted
Account Executive - Hospice Sales
Agape Care GroupSylacauga, AL, United States- Promoted
Inside Sales Representative
FireRock Luxury Building MaterialsBirmingham, AL, US- Promoted
Regional Account Manager, SLED
EdelmanBirmingham, AL, US
Account Manager - Commercial Lines
Insurance Office of AmericaBirmingham, AL, US- Promoted
Inside Sales Representative
Federal SignalLeeds, AL, US- Promoted
Outside Sales Representative
Applied Industrial TechnologiesBirmingham, AL, US- Promoted
Service Outside Sales Representative
Bham AL FreightlinerBirmingham, AL, US- Promoted
