Senior Manager, Retail Merchandise

San Manuel Band of Mission IndiansHighland, CA, US

4 days ago

Job type

Full-time

Job description

Sr Manager Retail Merchandise

Under the direction of the Director of Retail, the Sr Manager Retail Merchandise leads the development and execution of merchandise strategies across a diverse casino assortment plan for retail and spa merchandise, to include grocery, licensee, general and high-end merchandise. Creates cohesive, competitive assortments to increase sales and maximize profit margins. Empowers with speed, flexibility and quick decision making to provide solutions for our supplier partners and support casino departments.

Essential Duties And Responsibilities

1. Executes merchandise strategies aligned with company goals, brand identity, and sales objectives. Analyzes market trends, competitor activity, and customer insights to identify growth opportunities and product gaps. Establishes seasonal assortment plans and long-term merchandising roadmaps.

2. Drives sales, gross margin, and inventory turnover goals through effective merchandise planning and execution.

3. Builds and maintains strong relationships with key vendors and suppliers to negotiate pricing, terms, and exclusives. Sources new products, brands, and partnerships to enhance the assortment and profitability. Oversees vendor performance, ensuring timely deliveries, quality standards, and compliance with company policies.

4. Leads, mentors, and develops a team of buyers and merchandisers to achieve performance goals. Fosters a collaborative work environment that encourages innovation, accountability, and professional growth. Conducts regular performance reviews, sets clear objectives, and provides ongoing coaching and feedback.

5. Oversees the end-to-end product lifecycle from concept to clearance, ensuring product performance aligns with financial targets. Makes data-driven decisions on assortment changes, reorders, markdowns, and discontinuations. Ensures product presentations meet brand standards in-store and online.

6. Stays current on industry trends, consumer behavior, and emerging market dynamics to inform buying decisions. Attends trade shows, vendor meetings, and market appointments to identify new product opportunities. Leverages data analytics tools to evaluate product performance and anticipate future trends.

7. Supports cross-functional strategic planning efforts for additional business units or assets throughout the enterprise, as requested.

8. Ensures compliance with company policies, procedures, and ethical standards in all merchandising activities.

9. Performs other duties as assigned to support the efficient operation of the department and property.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

Education, Experience And Qualifications

Bachelor's degree in retail management or related field required.
Minimum three (3) years of experience in a mid-level to high-end retail buying capacity with the associated extensive network of suppliers, distributors, and support ecosystem required. Industry experience within the hospitality, casino, or resort industry preferred.
Minimum three (3) years of supervisory experience required.
Related, relevant, and / or direct experience may be considered in lieu of minimum educational requirements indicated above.

Knowledge, Skills And Abilities (Ksa)

Retail and merchandising principles and product lifecycle management.

Vendor and supplier management including negotiation and performance oversight.

Familiarity with human resources best practices, including hiring, training, and performance management.

Demonstrates exceptional organization, strategic planning and leadership skills.

Must be able to work independently and as a team player.

Ability to build effective working relationships with cross-functional teams and individuals.

Excellent communication and organizational skills.

Ability to travel up to one-quarter of the time.

Proficiency in Microsoft word, Excel, Outlook, PowerPoint required.

Licenses, Certifications And Registrations

At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

Driving Responsibilities : Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

Physical Requirements / Working Conditions Environment

Primary work environment is in a climate-controlled office setting.

Work requires travel to attend meetings, trade shows, and conferences.

Incumbents may be required to work evening, weekend and holiday shifts.

Must be able to work in a fast-paced, high-demand environment.

Strength sufficient to exert up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and / or move up to 40 pounds occasionally.

Sedentary work : involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

Visual acuity that meets the requirements of the position : The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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