Senior D365 Solutions Architect

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About the Role

Senior D365 Solutions Architect at CLA, part of the Enterprise IT team. The architect will design, implement, and optimize Dynamics 365 solutions with focus on Customer Insights and CRM, driving engagement and growth.

Responsibilities

• Architect and design comprehensive solutions within the Marketing Technology stack, focusing on Dynamics 365 Customer Insights and CRM to meet specific business needs.
• Ensure solutions are aligned with the organizations technology strategy and architecture standards.
• Develop custom applications, workflows, and integrations within Dynamics 365 and Power Platform to enhance business processes, particularly for Marketing and Sales.
• Deep understanding of D365 API integration from microservices, 3rd?party apps, and custom?built applications. Integration experience with Synapse, Data Lake, and Dynamics Managed Environments.
• Implement data governance and data quality measures to ensure the accuracy and reliability of customer data.
• Work closely with cross?functional and technical teams, including marketing, business development, cloud services, enterprise architecture, and other IT and business teams to ensure successful design, deployment, and adoption of Dynamics 365 solutions.
• Create and maintain comprehensive technical documentation of solution designs, implementation plans, and best practices.
• Leverage Customer Insights to analyze customer behavior and generate actionable insights that drive personalized customer experiences and business growth.

Qualifications

Technical Competencies

Benefits

Equal Opportunity Employer

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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