PreSales Engineer - (Physical Security )

PreSales Engineer Physical Security Overview :

The PreSales Engineer for Physical Security is responsible for on-site and remote pre-sales technical assessments, the creation of bill of materials and related specifications, develops detailed scopes of work documents, drafting of project hand-off documentation, and maintains continuity throughout the projects for our customers.

PreSales Engineer Physical Security Responsibilities :

Provide the effective and comprehensive communications and documentation from the time of assignment through to a Project or Service hand-off, ensuring a clean execution and excellent experience for all involved

Support the Sales representative in consistently moving Opportunities forward

Excellence in the experience, thoroughness, accuracy, and timeliness of assigned site assessments. Experience of owner and sales representative will be surveyed and measured from time to time

Listen, understand, and document customer or prospect needs and requirements

Become proficient in CWM Opportunities, Sell proposal application and pre-sales processes

Maintains expert level of RSI product and service knowledge and their applications

Assists the Sales representative with technical knowledge pertaining to the products and services offered by the company

Perform technical presentations that demonstrate how the products and services benefit and meet customer and prospect needs and requirements

Supports the Sales representative with frequent updates through excellent communication and detailed notes within ConnectWise

Interpret blueprints, diagrams, submittals, specifications, and schematics

Follow and support electrical codes, industry best practices and company standards

Become proficient in recording time efficiently and accurately within the sales cycle

Job duties other than those detailed above may be assigned for the ordinary conduct of business and may become a permanent element of this job description

Assist service team with advanced technical knowledge

Assess the strengths and limitations of current technology stack, as it relates to product offerings

Assist with the creation of technical best practice guides to serve the service team

Assist the sales representative(s) by maintaining margin in both product and service to deliver solutions within budget

PreSales Engineer Physical Security Qualifications :

Physical Security field experience is required

Strong working knowledge of computer systems, hardwares, and software

Associate degree or 4 years experience preferred

Strong troubleshooting skills with the ability to identify and resolve complex technical problems

Ability to work collaboratively in cross-functional teams and communicate effectively

Proven ability to meet deadlines and handle multiple tasks

Familiarity with low voltage cabling and video monitoring solutions preferred

About K Group Companies

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

Why Work Here?

Great, focused, team environment.

For more than 40 years, K Group Companies has been one of West Michigans premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

Compensation and Benefits

Competitive base salary based on experience

Bonus and commission programs

Paid Time Off (PTO)

Volunteer Paid Time Off (VTO)

100% employer paid family health insurance premium

100% employer paid disability insurance

100% employer paid dental & vision insurance

401k with Safe Harbor contributions from company annually

Profit sharing opportunities

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