Senior Recruiter

Join Sallie Mae : Champion For All Students

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for studentsand for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole youfrom physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Senior Recruiter will be responsible for leading and managing the company's talent acquisition function. The successful candidate will develop and execute a comprehensive recruiting strategy to attract top talent across industries focused within High Volume and Collections, class-based hiring.

What You'll Do

Develop and implement a proactive recruitment strategy to attract top Collections and Call Center talent. Coordinate and manage multiple hiring classes per month, ensuring timely delivery of qualified candidates to meet staffing targets. Collaborate with workforce planning and operations teams to forecast hiring needs and align recruitment efforts with business demand. Facilitate onboarding logistics and communication for large candidate groups, partnering with HR and training teams to ensure seamless transitions. Manage the end-to-end recruitment process including sourcing, screening, interviewing, coordination, and selecting candidates. Partner with hiring managers to understand their talent needs and develop effective recruitment strategies to meet those needs. Build and manage relationships with external recruitment agencies and job boards to ensure a steady pipeline of candidates. Leverage social media and other digital platforms to promote the company's employer brand and attract passive candidates. Provide guidance and support to hiring managers on candidate selection, offer negotiations, and employment contracts. Monitor and analyze recruitment metrics to measure the effectiveness of recruitment efforts and identify areas for improvement. Stay up to date with industry trends and best practices in recruitment and talent acquisition.

What You Have

Minimum education, skills and experience required. Strong understanding of full cycle recruitment process, including candidate sourcing and selection, interviewing, and offer negotiation. Experience within High Volume and Collections, class-based recruiting. Proven track record of building and maintaining relationships with internal stakeholders and external recruitment partners. Excellent communication and interpersonal skills, with the ability to influence and persuade others. Strong analytical skills and the ability to use data to drive decision making. Experience using Workday and other recruitment technology. Ability to work in a fast paced, dynamic environment with changing priorities. Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously. Preferred education, skills, and experience. Bachelor's degree in Human Resources or related field. Minimum of 5 years of experience in the talent acquisition function. Prior experience recruiting for marketing, advertising, analytics, and decision sciences-based roles.

Our Benefits

Our benefits take care of the whole youso you can build your work around your life (not the other way around!). Competitive base salaries. Bonus incentives. Generous PTO, Floating Holidays and 12 Federal Holidays observed. Support for financial-well-being and retirement 401k with employer match. Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more. Employer paid short-term / long-term disability and basic life insurance. Flexible hybrid working arrangements. Paid parental leave and adoption reimbursement programs. Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware). Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives. Tuition Reimbursement and Family Scholarship Programs. Career development and training opportunities.