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Relationship Banker - Rohnert Park

Relationship Banker - Rohnert Park

Bank of AmericaRohnert Park, CA, US
2 days ago
Job type
  • Full-time
Job description

Bank Of America Financial Center Representative

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities include :

  • Executing the bank's risk culture and striving for operational excellence
  • Building relationships with clients to meet financial needs
  • Following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Growing business knowledge and network by partnering with experts in small business, lending, and investments
  • Managing financial center traffic, appointments, and outbound calls effectively
  • Driving the client experience
  • Managing cash responsibilities

Required qualifications include :

  • Being an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborating effectively to get things done, building and nurturing strong relationships
  • Displaying passion, commitment, and drive to deliver an experience that improves our clients' financial lives
  • Being confident in identifying solutions for new and existing clients based on their needs
  • Communicating effectively and confidently and being comfortable engaging all clients
  • Having the ability to learn and adapt to new information and technology platforms
  • Being confident in educating clients on how to conduct simple banking transactions through self-service technologies
  • Applying strong critical thinking and problem-solving skills to meet clients' needs
  • Following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Efficiently managing time and capacity
  • Focusing on results while acting in the best interest of the client
  • Being flexible to work weekends and / or extended hours as needed
  • Desired qualifications include :

  • Experience in financial services and knowledge of financial services industry, products, and solutions
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
  • Six months of cash handling experience
  • Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance
  • Skills include :

  • Adaptability
  • Business Acumen
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Account Management
  • Client Experience Branding
  • Client Management
  • Client Solutions Advisory
  • Relationship Building
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Referral Management
  • Minimum education requirement : High School Diploma / GED / Secondary School or equivalent

    The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position : FDIC / loan Originator

    Shift : 1st shift (United States of America)

    Hours Per Week : 40

    Pay Transparency details US - CA - Rohnert Park - 6545 Hunter Dr - ROHNERT PARK BC (CA3166) Pay and benefits information Pay range $24.00 - $26.27 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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    Relationship Banker • Rohnert Park, CA, US