Philanthropy Data Specialist

Description :

Reporting to the Vice President of Philanthropy, the Philanthropy Data Specialist is and in person position responsible for managing Children First’s donor database system, Blackbaud Raiser’s Edge. This includes, but is not limited to data entry, a strong emphasis on analysis and recommendations, retrieval of information, systems interface maintenance, scheduled monitoring and reporting, training, and merchant services. The Philanthropy Data Specialist coordinates with the Data Consultant, Program Data Specialist, Program, Philanthropy, and Operations Staff, and the leadership team to ensure cross-departmental data collaboration.

This position is required to exercise judgment and discretion. He / she assists the Philanthropy Department in fundraising, special events coordination, public relations, and provides administrative support to all fundraising initiatives and events. He / she will also promote the community image of Children First. Work is reviewed through regular coaching and feedback and annual evaluations with supervisor.

Requirements :

1. Donor Software System and Giving Platform (s) Management :

• Maintains professional and respectful communication with all colleagues, donors, and volunteers
• Provides data analysis, including alignment with departmental and agency goals, objectives, and outcomes
• Recommends action plans / solutions to issues and / or opportunities identified in such analysis.
• Collaborate with program and philanthropy staff to ensure that all data relevant to funders is captured timely and accurately
• Administrates user rights, access, and passwords and keep them in shared philanthropy file
• Develops and manages business processes for data entry, analysis, retrieval, system procedures, updates, and routine database cleaning and purging
• Oversee the input and management of all constituent data, ensuring accurate tracking of campaign performance, appeal records, and donor interactions
• Manage and create new appeals, campaigns, and data tables within Raiser's Edge to support fundraising efforts and ensure accurate tracking and reporting
• Process, maintain, and share monthly revenue and dashboard reports
• Record and acknowledge all gifts daily including cash, pledges, stock transfers, wires, matching gifts, and in-kind donation
• Ensure accuracy of donor records, mailing list changes, online transactions, and entries by authorized users
• Reconciles all donations against appropriate campaign and appeal codes
• Configure and maintain online donation forms and appeal campaigns within Raiser's Edge online giving platform
• Collaborate with the financial team to ensure all wire transfers and ACH payments are received and accurately recorded in the database system
• Processes and manages EFT, staff giving, United Way, Benevity, and matching gifts programs
• Manage all giving platforms including CyberGrants, Integrated Payables, Front Door, PayPal, and others
• Responds to donor inquiries and processes phone donations
• Create and develop reports, new queries, strategies for mailings, and organized lists for mailings
• Ensure that the privacy and confidentiality of donor record access is secured and restricted to relevant personnel
• Conduct donor research for VP of Philanthropy and gather information regarding their philanthropic interests, giving capacity, connections, background, etc.
• Keep the Philanthropy team informed of any updates or changes within the system to ensure smooth operations and accurate data management
• Assist with various moves management processes within Raiser's Edge to ensure effective donor engagement and cultivation strategies
• Manage and organize live record and digital files, including folders on the shared drive, ensuring proper file structure, adherence to document retention policies, and easy access for team members

2. Assists in the stewardship of donor gifts.

3. Collaborate within the Philanthropy Department with board reporting, special projects, major and special events, and donor cultivation.

4. All other duties as assigned.

Licenses / Certifications

Education    / Equivalent Experience

Children First is an equal opportunity employer and offers a competitive salary and benefits package.

Compensation details : 65000-65000 Yearly Salary

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