Shared Services Intern- Summer 2026

Shared Services Intern

Encore is a leading provider in the audiovisual and event experiences industry delivering creative production, advanced technology, and staging to help our customers deliver more dynamic and impactful experiences at their meetings, trade shows, and special events. As the provider of choice at more than 1,500 leading hotels, resorts, and convention centers throughout the U.S., Canada, Mexico, Europe, and the Middle East, Encore's customers comprise event organizers, corporations, trade associations, and meeting planners. Our customers choose Encore for its innovative and comprehensive service offerings, as well as our exceptional customer service from more than 9,000 highly trained staff across a global platform.

The Shared Services Intern will support the day-to-day operations of the U.S. Procure to Pay (P2P), Order to Cash (O2C), and Travel & Entertainment (T&E) functions within the Shared Services organization. This role assists with process reviews, data analysis, workflow documentation, and operational support activities that help ensure accuracy, efficiency, and compliance across key financial processes. The intern will work closely with AP, AR, Billing, Collections, Procurement and T&E teams to help resolve transactional issues, support continuous improvement initiatives, and contribute to standardization efforts across the organization. This position is based in Schiller Park, IL. Temporary housing is not provided for this role.

Key Job Responsibilities :

• Analyzing and reconciling data across AR and / or AP to source data to identify reconciling items on a vendor or customer statement
• Assisting with vendor and customer maintenance tasks; including ensuring data accuracy and completeness to assist with downstream transactional processing
• Develop and execute on specific reporting targeting improvement in identified Key Performance Indicators (KPI's) I.E. Monitoring vendor or customer aging, supporting dispute resolution, preparing collection packages for submission to 3rd party collection agency, etc..
• Assist with the monthly compilation of KPI's
• Enhance reporting processes and support integration to Power BI platform
• Participate in projects that will drive improved information, reporting, and processes

Required Skills :

Hourly Pay Range : $19.99 - $20.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families.