Event Manager
Nestled within the historic charm of Endicott College's Wylie Inn & Tupper Manor, the Event Manager position offers the opportunity to craft exceptional events in a setting rich with character and tradition. We are seeking a dynamic and detail-oriented Corporate Event Manager to plan, coordinate corporate events at our conference center. This role involves managing the full event lifecycle, from client consultation and planning to execution and post-event follow-up, ensuring every event runs smoothly, meets client expectations, and enhances our reputation as a premier event venue.
About Endicott College Endicott College is a vibrant community located on Boston's North Shore, with a beautiful oceanfront campus in Beverly, Massachusetts. We're known for combining academic excellence with hands-on learning, and we take pride in fostering a supportive environment for both students and employees. Working at Endicott means joining a close-knit campus community where your contributions matter and where collaboration, creativity, and professional growth are valued.
Key Responsibilities :
- Serve as the primary point of contact for corporate clients.
- Understand client goals, budget, and preferences to develop tailored event plans.
- Conduct venue tours and provide expert advice on room layouts, technology, catering, and logistics.
- Provide on-site technology support.
- Create detailed event proposals, timelines, and floor plans.
- Collaborate with internal teams (Endicott AV, catering, housekeeping, setup crew) to ensure seamless event delivery.
- Source and manage third-party vendors as needed.
- Coordinate event setup, execution, and breakdown according to agreed plans.
- Oversee onsite operations, troubleshoot issues in real time, and ensure client satisfaction.
- Conduct post-event evaluations with clients to gather feedback.
- Prepare internal reports on event outcomes and areas for improvement.
- Other Duties as assigned
Community Engagement
Be an active participant in the life of the College by attending and supporting key events like Commencement, Homecoming, and other all-hands-on-deck gatherings. Show a spirit of collaboration and community involvement, including volunteering when possible.
Reporting Structure
Reports to the Executive Director of Wylie. Works under general supervision
Supervisory Responsibilities
None
Core Competencies
Reliability : able to get the job done, available and engaged with the job and the Endicott community.Organization : organizes time and resources well so that work is done efficiently and on time.Communication Skills : has clear, effective and efficient ways of communicating, both orally and in writing.Adaptability : shows a willingness to adopt new ideas and to do things differently.Follow Through : takes ownership of projects and sees them through fruition.Customer Service : anticipates the needs and responds to queries in a timely, competent, and approachable manner.Initiative / Personal Leadership : identifies opportunities for improvement and actively contributes to solutions.Team Player : shows a willingness to collaborate and share information, knowledge and experience with team members.Qualifications and Skills
High school diploma or equivalent required; a degree in hospitality, event management, business, or a related field preferred.Minimum of 3 years of experience in event management, hotel operations, or food and beverage service.Minimum of 2 years of experience overseeing staff, including setting performance goals, training, and professional development.Strong leadership skills with the ability to motivate and direct a team in a fast-paced environment.Exceptional customer service skills with a passion for creating memorable guest experiences.Outstanding organizational and time-management abilities with strong attention to detail.Effective communication and problem-solving skills, with the ability to adapt quickly in high-pressure situations.Proficiency in event management software, Microsoft Office Suite, and point-of-sale systems is a plus.Familiarity with hospitality industry trends and best practices to drive continuous improvement and innovation.Experience developing budgets, managing event profitability, and contributing to revenue growth initiatives.Ability to negotiate vendor contracts and build strategic partnerships to enhance event offerings and guest experience.Willingness to work a flexible schedule, including evenings, weekends, and holidays as dictated by event needs.Ability to travel occasionally for business development, networking, and industry conferences.