Delivery Manager

Job Description

Role : IT Delivery Manager

Location : Plano, TX (Hybrid)

Exp : 12+ years

Qualifications and Skills :

• 5+ years in IT operations / service management, including on-site manufacturing support and application management for MOM / MES or relevant domain.
• Demonstrated leadership of teams delivering technical support and service improvements in a manufacturing environment.
• Strong analytical and problem-solving skills; proven ability to drive root-cause and preventative actions.
• Excellent communication & reporting skills—ability to communicate clearly to management, users, and peers.
• Proficiency with ticket systems and Microsoft Office; familiarity with web-based business tools.
• Hands-on or solid understanding of application development methodologies and DevOps practices supporting reliable releases.