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Chief Operating Officer - Healthcare

Chief Operating Officer - Healthcare

Leap BrandsChicago, IL, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Position Summary :

  • We are seeking an experienced and mission-driven Chief Operating Officer (COO) to lead and scale day-to-day operations across our organization.
  • The COO will oversee clinical and non-clinical operations, drive performance metrics, lead strategic initiatives, and ensure exceptional care delivery across all locations and platforms.
  • This person will serve as a key thought partner to the CEO and a culture-setter for the broader team.

Key Responsibilities :

  • Lead operations across all clinical locations, virtual services, and corporate departments.
  • Collaborate with clinical leadership to ensure smooth integration of care delivery and operational processes.
  • Establish and scale systems, SOPs, and KPIs to ensure operational excellence, compliance, and efficiency.
  • Partner with finance to manage budgets, optimize unit economics, and improve profitability.
  • Oversee talent planning and performance management for field and central ops teams.
  • Drive strategic initiatives related to growth, M&A integration, technology implementation, and expansion.
  • Serve as a cultural leader who reinforces mission, accountability, and cross-functional collaboration.
  • Ensure compliance with all state and federal healthcare regulations and payer requirements.

    • Qualifications :

  • 10+ years of senior operational leadership experience, preferably in behavioral health, healthcare services, or multi-site care delivery.
  • Proven track record scaling operations in a growth-oriented environment (PE-backed, VC-backed, or enterprise).
  • Strong understanding of behavioral health models, payer landscape, and regulatory requirements.
  • Exceptional leadership and communication skills; able to inspire and align diverse teams.
  • Experience with healthcare compliance, EMR systems, quality initiatives, and patient experience metrics.
  • Bachelor’s degree required; MBA, MHA, or related advanced degree preferred.
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    Chief Operating Officer • Chicago, IL, US

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