Quality Assurance Specialist

Reports to: Corporate Quality Manager or Current Department Head

Position Summary:
The Quality Assurance Specialist position is responsible for ensuring quality of manufactured goods in multiple departments from vendor delivered products to final finished product by continually assessing process and recommending improvements. Additionally, this position assists in the analysis, documentation, and reporting of products information as well as assisting in analysis of necessary changes or repairs to product.

Essential Duties and Responsibilities:

• Work closely with manufacturing, process, and quality teams to establish processes and procedures that will ensure consistently high quality.
• Conduct product testing specified by departments to ensure appropriate levels of quality is met and consistency between product is maintained.
• Identify and report product defects and potential issues: suggest and determine resolution of issues.
• Record and report issues to appropriate personal to ensure quality of product being distributed is accurate.
• Coordinate with departments and assist in implementation of improvement processes for continued growth.
• Run analysis reports to ensure metrics are being met; share findings with department heads; work with teams to implement solutions.
• Assist in any necessary repairs of product to ensure highest quality is met.
• Inspect finished product to specifications on blueprints. Prints may be located on an I-Pad, job order request forms, or in other formats as business unit grows and evolves.
• Inspect both incoming materials and finished goods in multiple departments to ensure highest standards of quality are met.
• Analyze, chart, and capture appropriate data and information for reporting and documentation purposes.
• Monitor, inspect and verify that work processes are being followed as specified.
• Train and teach team members the Satellite expectations for quality and customer expectations.
• Communicate and trouble shoot with team members regarding quality.
• Performs other duties as required.

Supervisory Responsibilities:
This position does not have supervisory responsibilities.

Education and Experience Requirements:

• High school diploma or equivalent and 5 or more years of experience in a quality control environment.
• Training in general safety, electrostatic discharge awareness, foreign object damage awareness and quality system awareness.
• Must have a good to intermediate skill level with Microsoft Suite products and the ability to rapidly learn an operating software system.
• Demonstrated interpersonal and communication skills are required.

Required Skills:

• Ability to work within a matrixed organization
• Analytical approach to data research and reporting
• Ability to read blueprints and specifications
• Sufficient knowledge in the use of rulers, calipers, gauges, micrometers, colors samples, and textures samples.
• Demonstrated ability to operate electronic inspection equipment and software.
• Ability to record and track data
• Good Communication skills and attention to detail
• Strong and steady work history.
• Exceptional attendance record
• Positive attitude.

Physical/Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the use of typical office equipment such as computers, printers, copiers, and scanners. Occasional exposure to ship elements such as odor, noise, dust, heat, cold or chemicals.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PM25