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Product Lead - Data Platform
Product Lead - Data PlatformLincoln Center • New York, NY, United States
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Product Lead - Data Platform

Product Lead - Data Platform

Lincoln Center • New York, NY, United States
17 hours ago
Job type
  • Full-time
Job description

Position : Product Lead - Data Platform

Department : Digital Experience & Technology

Location : New York, NY (Hybrid)

Reports To : Chief Technology & Digital Officer (CTDO)

About Lincoln Center :

Lincoln Center for the Performing Arts is a global home for music, dance, theater, film, and culture. We steward a 16-acre campus in New York City, collaborate with leading resident arts organizations, and connect millions of people to the arts each year. We are building a modern digital foundation that expands access to culture, deepens relationships with audiences, and supports new creative frontiers.

Role Overview :

Lincoln Center is seeking a Product Lead - Data Platform to build the foundation that powers insight, personalization, and operational excellence across the institution. Reporting directly to the CTDO, you will lead the product strategy for a unified data platform that brings together information across ticketing, CRM, marketing, membership, fundraising, campus operations, and digital engagement.

This role is a cornerstone of Lincoln Center's digital transformation. You will define how data becomes a strategic advantage, unlocking real-time intelligence, powering personalized patron experiences, enabling responsible AI, and supporting revenue and mission growth. You will partner with stakeholders across Marketing, Advancement, Business Operations, Resident Organizations, and Technology to build a scalable, trusted, and accessible data ecosystem.

What you'll get to do here :

  • Own the product vision, roadmap, and delivery strategy for Lincoln Center's enterprise Data Platform.
  • Lead the evolution of centralized data architecture, pipelines, governance, and analytics capabilities.
  • Build and prioritize a backlog that supports high-value use cases : patron insights, segmentation, campaign performance, membership funnels, ticketing trends, donor analytics, and operational reporting.
  • Drive the creation of a single source of truth across systems like Tessitura, analytics and digital platforms.
  • Define and deliver high-impact data products such as dashboards, audience cohorts, event performance models, and decision-support tools.
  • Establish data quality, observability, and trust metrics across the organization.
  • Partner with engineering and architecture to build scalable real-time and batch pipelines.
  • Collaborate with Marketing, Advancement, Finance, and Programming to unlock measurable business and mission outcomes.
  • Evangelize a data-driven culture across Lincoln Center making insights discoverable, accessible, and actionable.
  • Manage and mentor a growing team of product managers and analysts as the platform scales.

You are :

  • A strategic thinker who sees data as a product, not a project.
  • Equally comfortable discussing data models, business strategy, and user experience.
  • Highly collaborative, able to bring clarity to complexity and drive alignment.
  • Passionate about building platforms with measurable outcomes.
  • Curious, pragmatic, and driven by mission as much as impact.
  • Qualifications :

  • 6-10 years of product management experience, including data platform or data product ownership.
  • Experience building analytics, data pipelines, BI platforms, or ML-driven products.
  • Strong understanding of modern data stack concepts (ETL / ELT pipelines, data warehousing, lakehouse architecture, data governance).
  • Familiarity with tools like Snowflake, dbt, Fivetran, BigQuery, Airflow, Tableau, Looker, or Power BI.
  • Proven ability to partner with engineers, data scientists, and business stakeholders.
  • Strong prioritization and communication skills and able to align executive stakeholders.
  • Experience in consumer products, media, ticketing, or CRM a plus.
  • Bonus :
  • Familiarity with Tessitura, Salesforce, or nonprofit fundraising systems.
  • Experience building customer data platforms (CDP) or segmentation systems.
  • Experience applying analytics and data for audience growth or personalization.
  • Success looks like :

  • A unified data platform adopted across departments
  • Leadership adoption of data-driven decision-making
  • 90% of strategic decisions supported by dashboards and insights
  • Reliable source-of-truth datasets powering analytics and personalization
  • Shorter time from data to decision across the organization
  • Demonstrated impact on revenue, engagement, and audience growth
  • What is Lincoln Center for the Performing Arts?

    Lincoln Center for the Performing Arts, Inc. (LCPA) is a cultural and civic cornerstone of New York City. We believe the arts play an important role in our lives : they nourish our hearts and minds, teach us valuable lessons and critical skills, and help us create community. We are resolved not to lose sight of what connects us, and we hope you will consider joining our talented, diverse team.

    We are :

    1. The manager of the 16-acre Lincoln Center campus

  • We are one of eleven amazing resident arts organizations
  • 2. A leading Arts Presenter.

  • We curate numerous programs and performances, showcasing music, dance, and more
  • 3. An Education Hub.

  • We have reached 20 million students, educators, principals, and community members
  • Who are our people?

    LCPA is a team of dreamers, collaborators, and entrepreneurs who use unique platforms in the heart of New York City and beyond to advocate for the transformative impact of artistic experiences.

    Lincoln Center People imagine and create in concert with this mission by founding President John D. Rockefeller III - "The arts are not for the privileged few, but for the many. Their place is not on the periphery of daily life, but at its center."

    We welcome applicants from all sectors who agilely solve problems, show up as they are, and can't stop innovating.

    What's the news?

    Recent and Upcoming Programming

  • Lincoln Center Reveals 25 / 26 Season Featuring Jeanine Tesori as Visionary Artist
  • Kyle Abraham's 20 Years of Urgency at Lincoln Center Rose Theatre
  • Campus Happenings

  • Lincoln Center Gets $50 Million Gift to Promote Contemporary Dance
  • The new JFK terminal will show iconic artworks from MoMA, the Met and Lincoln Center
  • Legacies of San Juan Hill

  • WNYC : Lincoln Center Celebrates 'Legacies of San Juan Hill
  • Lincoln Center Launches San Juan Hill Project Digital Hub To Remember the Lost Urban Neighborhood
  • Who is our President and CEO?

    Dr. Mariko Silver

    Join us!

    It is the policy of Lincoln Center for the Performing Arts, Inc., to ensure equal employment opportunity without discrimination or harassment on the basis of race, creed, color, national origin, sex, age, religion, disability, marital or civil partnership / union status, familial or caregiver status, alienage or citizenship status, sexual orientation, gender identity or expression, pregnancy, military or veteran status, genetic information, predisposition, or carrier status, unemployment status, domestic violence, sexual violence, or stalking victim status, or any other characteristic protected by federal, state, or local law. LCPA is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

    If you require reasonable accommodation in locating open positions, completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Abigail Worsnip at (212) 875-5324.

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