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Data Center Technician, Data Center Operations

Data Center Technician, Data Center Operations

ClearanceJobsAurora, CO, United States
11 hours ago
Job type
  • Full-time
Job description

Data Center Technician

The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to : hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS / SCI security clearance with polygraph.

Key job responsibilities :

  • Engage in physical data center activities with or without reasonable accommodation.
  • Plan and track capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
  • Lift and move material up to 49 pounds each.
  • Work in cramped and / or elevated locations.
  • Bend, lift, stretch, and reach.
  • Stand and walk for up to 8+ hours a day.
  • Ascend and descend ladders, stairs, and gangways safely and without limitation.
  • Work in a noisy environment.
  • Work shifts longer than 8 hours to support 24 / 7 operations (covering both night and day shifts).

A day in the life :

  • Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution.
  • Show a strong aptitude for troubleshooting and problem solving.
  • Solve problems at their root and step back to understand the broader context.
  • Maintain service level agreements through the implementation of proactive issue detection and reporting.
  • Be biased to act in the absence of direction or support.
  • Improve effectiveness through process innovation.
  • This position will fill an opening at one of multiple separate sites. This position may shift work that will include days / nights / weekends / holidays.

    About the team :

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    Basic Qualifications :

  • Current, active US Government Security Clearance of TS / SCI with Polygraph
  • Associate's degree in IT-related field or equivalent professional or military experience
  • 2+ years of experience with server hardware and 1+ years of experience with UNIX / Linux operating systems
  • Preferred Qualifications :

  • Bachelor's degree in an IT-related field or equivalent professional or military experience
  • Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
  • Networking experience with CCNA and / or Network+ certifications is a plus.
  • Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
  • Active Security+ certification or ability to obtain one within 90 days of start.
  • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73,200 / year in our lowest geographic market up to $163,600 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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