Custody Billing Specialist

This position supports the EMEA billing processing functions for Direct Custody & Clearing. The person in this role will have direct operational responsibilities for invoice production and investigations related to the EMEA Custody Billing, including the review of key client invoices. This role also includes client queries, investigations, metrics, reporting, testing tasks, process improvements and training new and existing coworkers on all processing functions. In addition, this person will also be involved with special projects such as internal controls, compliance, standard operating procedure writing, software application requirement development and maintenance.

Key Responsibilities :

Invoice production / review, timely and accurate delivery for custody clients

Respond to requests in a timely manner

Effectively communicate with team members, management, business partners and clients

Develop and document procedures and processes

Analyze reoccurring issues and assist in developing process improvements

Develop and maintain spreadsheets and databases

Process payment and accounting entries

The ability to work within tight deadlines

Compile metrics for weekly & monthly reporting to seniors

Training new team members when hired, on all processing functions

Training existing coworkers, on all processing functions for cross training and back up purposes

Comply with Citi policies

Requisition Qualifications :

Bachelor's degree in Business, Finance, Accounting or related field or years equivalent to work experience

3 years' experience in Securities industry or Financial experience

Demonstrated ability to take ownership of problems and lead problem resolution

Desire to develop expertise in the securities industry and billing functions

Investigation and reconciliation ability

Excellent written and verbal communication skills

Excellent analytical, problem solving and interpersonal skills

Ability to effectively communicate with all levels of employees and clients

Understanding of operations, internal controls and risk management

Advanced PC skills including MS Excel, MS Access, and SharePoint

Proven aptitude to multi-task in a fast-paced environment

Trustworthy with confidential information

Bilingual proficiency(e.g., Spanish / English is a plus.

Job Family Group :

Operations - Transaction Services

Job Family :

Reconciliation and Proofing

Time Type : Full time

Primary Location :

Tampa Florida United States

Primary Location Full Time Salary Range :

$49,010.00 - $68,390.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.

Anticipated Posting Close Date :

Oct 31, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

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