Chief Engineer Plant Operations

Job Description

Job Description

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits : from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Chief Engineer Plant Operations reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Chief Engineer Plant Operations facilitates delivery of on-boarding, training, quality monitoring, and optimization of service within the Plant Operations Engineering Department at Delnor Hospital. This position works in coordination with the Manager, Plant Operations to construct, implement, and monitor quantitative and qualitative measurement programs that promote safe and continual improvement of the physical plant and increase the quality of customer service. The Chief Engineer Plant Operations works closely with all division managers, coordinators and staff to achieve a program of service excellence.

Responsibilities :

• Oversees daily operations of the Engineering staff within the Plant Operations department, coordinates staff scheduling, and equipment maintenance routines.
• Identifies, investigates, and assists in the implementation of new tools / technology necessary to maintain and improve productivity, effectiveness, quality, customer service, reduce risk and / or reduce costs.
• Develops the department budget and is responsible for tracking expenses and maintaining budget.
• Engages in coaching, feedback and performance improvement strategies as needed.
• Writes and delivers annual performance reviews for all staff.
• Identifies overall trends and works with manager and partners with leadership to devise programmatic improvements.
• Leads and develops employee engagement participation and improvement.
• Assists in leading and / or developing plans with team, and Manager to ensure patient satisfaction goals are met.
• Leads training and coaching exercises with employees to continuously improve skill-sets.
• Facilitates a multi-disciplinary and collaborative approach to patient satisfaction and interdepartmental problem solving / service delivery.
• Ensures regulatory compliance (JCAHO, IDPH, etc.) procedures and documentation are in a state of “constant readiness”.
• Is actively involved with industry specific organizations to stay well-informed of new and changing developments within the field.

Additional Functions

Qualifications

Required :

Preferred :

Additional Information

Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.