Enrollment Navigator

Position Number : SE0483.00000

Position Title : Enrollment Navigator

Job Type : Staff

FT / PT : Full-Time

Employee Class Description :

P4-Staff

General Position Description :

Provides initial contact services for all students and potential students. Provides information to students at all levels regarding the enrollment process.

Flexible Work Arrangement :

Majority / Primarily On-site : Employee performs the majority of job duties on-site, but may occasionally work remotely.

Grade : 2024

Exemption Status : Non-Exempt

Posting Number : S3577P

Location(s) :

Orlando, FL 32825 - East Campus

Proposed Work Schedule (Please note hours subject to change based on business needs) :

Monday-Friday 8 : 00AM-5 : 00PM (Hours subject to change based on business needs)

Number of Vacancies :

Posting Start Date :

10 / 10 / 2025

Posting End Date : 10 / 26 / 2025

Open Until Filled : No

Quicklink for Posting :

https : / / valenciacollege.peopleadmin.com / postings / 40755

Salary Range : $38,654 per year

Description of Job Function :

1. Provides in-depth knowledge of education policies and programs.

Description of Job Function :

2. Receives applications and supporting documentation including transcripts, residency information, and other pertinent documents including those for non-immigrant student admission.

Description of Job Function :

3. Reviews high school transcripts, college transcripts, and / or standardized test scores (I.e., SAT, ACT) information to determine need for assessment testing and placement.

Description of Job Function :

4. Explains college assessments.

Description of Job Function :

5. Provides financial assistance information including Federal Financial Aid application procedures, financial aid award status, and scholarship information.

Description of Job Function :

6. Determines students’ educational needs for support services and refers as necessary to home and district offices. Makes appropriate referrals to academic departments, tutoring services, counseling, Office for Student with Disabilities and Career Development Services.

Description of Job Function :

7. Provides academic advising regarding program requirements and transfer processes.

Description of Job Function :

8. Collaborates with the Graduation Office to assist students as needed with progression toward degree.

Description of Job Function :

9. Support Student Success courses by providing students with general academic advising utilizing the LifeMap tools in Atlas, the Student Handbook, and the Developmental Advising techniques.

Description of Job Function :

10. Serve on various college wide committees and advisory boards as assigned.

Description of Job Function :

11. Provides program development and implementation for student affairs programs and projects to support student learning and development (i.e. orientation, peer educators, atlas support, post secondary transition, college nights, road rules, and other projects as needed).

Description of Job Function :

12. Collaborates with the Admissions departments on special projects as assigned.

Description of Job Function :

13. Access, inputs, and retrieves data from a computer.

Description of Job Function :

14. Performs other related duties as assigned.

Drivers License Requirement :

Not Applicable

Required Minimum Education :

High school diploma or general education degree (GED).

Preferred Education & Field of Study :

Bachelor’s degree from a regionally accredited institution.

Preferred Type of Experience :

Experience working with students in an educational setting.

Knowledge, Skills and Abilities :

Knowledge of college admissions and records procedures policies (including FERPA and student confidentiality).

General knowledge of financial aid processes.

Strong interpersonal communication skills and the ability to provide excellent customer service.

Computer skills proficiency in a Windows environment.

Ability to work in a flexible and fast-paced environment; reason and exercise judgment and discretion; and work efficiently and accurately without close supervision.

General Working Conditions :

This job operates in a professional office environment and throughout the College’s worksites and grounds. Within the professional office environment, the employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. The noise level in the office work environment is usually quiet and occasionally moderate. While operating outside of the office environment, the employee may be exposed to elements including but not limited to wet / humid weather, extreme temperatures, dirt, dust, fumes, smoke, and unpleasant odors. The role may also involve hazards or physical risks, which require comprehending and following basic safety precautions and may require Personal Protection Equipment. The noise level in the work environment is usually moderate and occasionally loud.

Typical physical competencies include but are not limited to remaining stationary, moving, ascending / descending, positioning self, reaching, lifting / moving objects weighing between 5-100 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.