Job Description
Job Description
Regional Maintenance Manager (Multifamily Facilities Management)
Boston, MA
Competitive Pay
OVERVIEW
Our client is seeking a Senior Manager of Multifamily Facilities Management to oversee a portfolio of residential apartment communities throughout Massachusetts. The ideal candidate is a hands-on and proven leader, highly skilled in all aspects of general maintenance, with the ability to effectively lead a team and drive operational efficiency across the portfolio.
The role will focus on managing approximately 900 residential units in Boston and the surrounding North Shore area .
WHAT YOU'LL DO
- Traveling to multiple portfolio locations across Massachusetts.
- Lead and manage the onsite maintenance teams to a world-class standard.
- Conduct routine inspection and preventive maintenance of all building-related systems.
- Coordinate response to resident maintenance requests in a timely and efficient manner.
- Reliably handle emergency situations and quickly communicate issues to your supervisor and fellow team members.
- Develop and manage an on-call schedule with neighboring sites.
- Effectively manage the apartment turnover process.
- Oversee selection and management of all maintenance-related vendors.
- Manage capital projects onsite as needed including the bid process and project / construction management.
- Assist with the creation of the property budget and ensure cost effectiveness across all maintenance-related areas
WHY YOU MATTER
Strategic Leadership and Hands-On Problem Solving : You will provide strategic leadership and management to maintenance teams across multiple locations, while also possessing the technical expertise and willingness to be hands-on to address critical issues and provide guidance.Proactive Maintenance Strategies with Practical Execution : You will develop and implement proactive maintenance strategies and preventative programs.Effective Emergency Response Through Leadership and Direct Action : You will lead the response to emergency maintenance situations, utilizing your technical skills to assess the situation, provide guidance, and even perform hands-on repairs when necessary to minimize disruption.Optimized Turnover Processes with Managerial Oversight and Practical Support : You will oversee and optimize the apartment turnover process.Strategic Vendor Partnerships Informed by Technical Expertise : You will strategically manage maintenance-related vendors.Dedication to the Residents : always work to resolve their issues and exceed their expectations, doing so in a timely manner with open communication.WHAT IT TAKES
7+ years of experience in Residential Regional Property ManagementExpert HVAC Knowledge (EPA Certification Required) with Hands-On ProficiencyComprehensive Apartment Maintenance Expertise with Hands-On DexterityStrategic Leadership and Hands-On Team MentorshipMulti-Site Operational Management with Practical Problem-SolvingDevelopment and Implementation of Preventative Maintenance Programs with Practical ApplicationEffective Emergency Response Management with Hands-On Intervention CapabilitiesStrategic Oversight of Apartment Turnover with Hands-On Quality AssuranceStrategic Vendor Relationship Management Informed by Technical UnderstandingBudget Development and Management with Practical Cost AwarenessKnowledge of Regulatory Compliance and Hands-On Implementation (NSPIRE / REAC Preferred)THE PERKS!
Health and Wellness Benefits begin immediatelyMedical, Vision, and Dental InsurancePaid Time Off (Vacation, Sick and Personal)Paid Holidays & Paid Volunteer DaySummer Early Release401k with a 4% company matchRecovery Ready Workplace (committed to supporting employees impacted by S.U.D) begin immediately