Program Operations (Performance Measure Improvement) Intern

Program Operations (Performance Measure Improvement) Intern

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Program Operations Intern (Performance Measure Improvement) to join our summer internship program. Over the course of this 10-week program, interns will gain tangible, hands-on experience and insight into our business operations. After 3 days of orientation and training, you'll join our Program Operations team where you'll be assigned projects, with unlimited opportunity for challenges and achievement. We have, very often, considered our interns for post-graduation roles within the company.

At SageSure, the Program Operations team is at the heart of delivering new program deployments with precision, speed, and impact. We turn strategic vision into operational realitycoordinating across Product, Marketing, and Software to launch scalable programs that drive growth and innovation. Our team thrives on structure, thrives in ambiguity, and excels at making the complex simple. If you're energized by fast-paced execution, cross-functional collaboration, and building the foundation for what comes next, you'll feel right at home here. Join Program Operations and help bring big ideas to life.

What you'd be doing :

• Learning and networking with employees, leaders, and other interns during a 10-week, on the job experience with potential to earn college credit.
• Own an individual Capstone project with deliverables and presentation.
• Recommend solutions to industry issues and latest news insights relevant to the business.
• Receive coaching, mentoring and feedback from knowledgeable SageSure professionals.
• Help compile, clean, and organize data from different sources to support reporting needs.
• Assist in running and maintaining reports in Excel, Smartsheet, or other business tools.
• Support the team in documenting current processes and identifying where updates are needed to align with what we're building in PULSE.
• Track and summarize performance trends to highlight areas where processes are working well and where there are gaps.
• Contribute to improving existing data analysis and reporting processes through research, testing, and feedback.
• Shadow team members in translating business needs into measurable KPIs and OKRs.
• Sit in on meetings where operational improvement needs are discussed and learn how recommendations are developed.
• Gain exposure to tools and platforms used for program analytics (e.g., Alteryx, JIRA, Smartsheet) and see how they connect to decision-making.
• Learn how trend analysis informs business decisions and how new platforms (like PULSE) are integrated into ongoing operations.
• Observe and contribute ideas to discussions on how data can optimize business solutions.

We're looking for someone who has :

Highly preferred candidates also have :

About SageSure : Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. SageSure has more than 1000 employees working remotely or in-office across nine offices : Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington. SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team!