Technical Training Specialist

Technical Training Specialist (Finance)

About Us : Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers first and fast.

Our brand portfolio includes Victor Allen's, Dutch Bros beverages and Nurri, our better-for-you protein beverage line. We are passionate about beverages - and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Our Core Values :

Diversity and Inclusion at Trilliant and Horseshoe : We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Overview

As a Technical Training Specialist, you will partner with the Operations & Training teams on various training development projects. This role is responsible for coordinating site training initiatives and objectives, including hourly and salaried workforce training; focused on reducing downtime, increasing efficiency and increasing employee competencies. The Technical Training Specialist will be serving as a subject matter expert (SME) for the area in which they are assigned. Maintaining a current understanding of equipment, procedures and process will be critical to the success of this role. As a member of the training team this role will require the ability to maintain, edit and review training documentation, audit department procedure and training materials, and validate understanding of training materials.

Responsibilities

• Serving as a subject matter expert, this role will serve as a resource for operations employees, fostering excellence in manufacturing operations.
• Conduct on-the-job training related to area or area's core functional operations to ensure employee is competent to perform their assigned tasks.
• Support operations by providing training for new and existing members through classroom and 1 : 1 training.
• Make suggestions, design and develop training material (procedures, SOPs, OPLs, guides, visual aids or other materials) to meet learning objectives.
• Collaborate with other subject matter experts to teach / learn additional programs and provide idea sharing and feedback.
• Review ongoing employee skill level performance, identify gaps and complete skills assessments.
• Lead cross-training and upskilling initiatives based on skill assessments and needs of the business.
• Work with L&D partners to monitor training delinquency and forecast in assigned work area to ensure that all training is current, and manufacturing associates remain compliant regarding training requirements.
• Maintain manufacturing process / product knowledge by periodically supporting production.
• Participate in first run meetings, changeovers or start ups to ensure adherence to processes and maintain current standards in future trainings.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

Qualifications

Hours, Location and Pay

We offer a competitive base pay rate and a comprehensive benefits package for full-time employees. This position works at our Little Chute, WI manufacturing facility Tuesday-Friday, 5 : 30pm - 3 : 30am with the ability to adjust hours as needed for business needs.

Physical and Mental Demands

Safety Statement

At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures

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