Talent.com
Director, ERP & CRM - REQ #1239
Director, ERP & CRM - REQ #1239Mitsubishi Electric • Suwanee, GA, US
No longer accepting applications
Director, ERP & CRM - REQ #1239

Director, ERP & CRM - REQ #1239

Mitsubishi Electric • Suwanee, GA, US
30+ days ago
Job type
  • Full-time
Job description

Director, ERP & CRM

Mitsubishi Electric Trane HVAC US LLC is looking for a Director, ERP & CRM in Suwanee, GA.

Position Summary

The Director of ERP & CRM is responsible for the overall strategy, delivery and support of SAP and Salesforce solutions at METUS. This position plays a crucial role in the company's ability to run the business while providing scalable and dynamic solutions that add value for our internal and external stakeholders. The ideal candidate possesses a balance of technical expertise, business acumen, ability to influence and leadership skills to successfully deliver value to all stakeholders.

Essential Functions

The essential functions of the position include, but are not limited to the following :

  • Develop and execute the SAP & Salesforce strategy and roadmap in alignment with the company's growth objectives.
  • Identify and incorporate new and emerging technology trends as applicable to the METUS business.
  • Establish metrics to measure technology performance and return on investment (ROI).

IT Infrastructure and Operations

  • Oversee the SAP and Salesforce solutions, ensuring reliability, scalability and value delivery.
  • Collaborate with internal and external stakeholders to capture value-add opportunities.
  • Align with the METUS key business objectives, making sure opportunities to add value are properly prioritized.
  • Ensure all system designs and processes are comprehensively documented at all times.
  • Manage both METUS teams and third party partners in the maintenance, support, development and deployment of SAP and Salesforce solutions.
  • Ensure all SAP and Salesforce solutions are compliant with Data Governance and Information Security Management (ISM) guidelines and policies.
  • Manage related software and services vendors; ensure all contracts and legal agreements are compliant with Legal policies.
  • Project Management and Change Management

  • Ensure timely delivery of SAP and Salesforce solutions, including budget adherence and alignment with business objectives.
  • Develop and implement change management processes to support deployment and implementations.
  • Engage with cross-functional teams to drive successful project outcomes.
  • People Leadership

  • Lead IT teams and functions to support daily operations as well as achieve project- and strategic-level objectives.
  • Mentor, coach and develop the IT team members to ensure they are highly utilized and growing in their career objectives.
  • Team player demonstrating METUS core values including a desire to win together, deliver excellence, drive sustainability, focus on execution and learn continuously.
  • Other

  • Willing to travel up to 25% to for various Company meetings and training both domestically and possibly internationally.
  • Perform other duties as assigned.
  • Qualifications

    Education

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field (required)
  • Professional certifications such as PMP, ITIL, Scrum Master or ERP / CRM-specific certifications
  • Work Experience

  • Minimum 10 years of experience in IT, with at least 7 years specifically in ERP and / or CRM implementation and management
  • Proven track record of successfully managing large-scale ERP (SAP, Oracle, etc.) and / or CRM (Salesforce, Microsoft Dynamics 365, etc.) projects and leading cross-functional teams
  • Experience in managing enterprise applications, both on-premises and cloud applications with experience in application and integration development or a related field
  • In-depth understanding of at least one major ERP platform (e.g., SAP S / 4HANA, Oracle ERP Cloud, Microsoft Dynamics 365, etc.) and / or CRM platform (Salesforce, Microsoft Dynamics 365, etc.)
  • Familiarity with other enterprise systems and their integration with ERP / CRM / SCM / HCM / etc
  • Understanding of cloud technologies and their application in ERP and CRM systems
  • Strong understanding of business processes across various functions (Finance, HR, Supply Chain, etc.)
  • Experience with continuous improvement frameworks such as Lean and Six Sigma
  • Experience in business process reengineering and optimization
  • Knowledge of industry-specific regulatory requirements and compliance standards
  • Strong strategic thinking, problem-solving, and decision-making skills
  • Excellent communication, interpersonal, and leadership abilities
  • Strong negotiation and vendor management skills
  • Proven leadership experience, including managing diverse, cross-functional teams
  • Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders
  • Change management expertise, including experience with user adoption strategies
  • Ability to influence C-level executives and build consensus among stakeholders
  • Sound understanding of Agile with demonstrated experience in implementing a framework such as Scrum or Kanban.
  • Proven ability to manage multiple workstreams simultaneously
  • Experience in risk management and mitigation strategies specific to ERP and CRM implementations
  • Deep understanding of industry trends and best practices in ERP and CRM, especially with respect to digital transformation
  • Team player demonstrating our core values including a desire to win together, deliver excellence, drive sustainability, focus on execution and learn continuously
  • The base pay range for this position at commencement of employment is expected to be between $149,600 and $205,700 per year, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including target bonus plans and discretionary awards. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Employees will also receive 80 hours of vacation per year, 56 hours of paid sick leave annually, and 13 paid holidays throughout the calendar year, depending on hire date. Employees may also take up to 12 weeks of paid or unpaid [parental / disability / emergency / etc.] leave, if eligible.

    About Mitsubishi Electric Trane HVAC US

    Formed in 2018, Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America. A 50 percent 50 percent joint venture between Ingersoll Rand plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of cooling and heating any application from a home to a large commercial building. METUS is a leading marketer of Zoned Comfort Solutions and Variable Refrigerant Flow (VRF) air-conditioning and heating technology. Systems sold by the joint venture include a wide variety of technologically advanced products designed to deliver superior efficiency, comfort and control.

    The family of brands supported by METUS includes : Mitsubishi Electric Cooling & Heating, Trane / Mitsubishi Electric and American Standard Heating & Air Conditioning Mitsubishi Electric. More information is available at www.metahvac.com. We offer an excellent compensation and benefits package including 401(K).

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona fide occupational qualification). The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation

    Create a job alert for this search

    Director Erp Crm • Suwanee, GA, US

    Related jobs
    Management Training Program

    Management Training Program

    Express Oil Change & Tire Engineers • Conyers, Georgia, USA
    Full-time
    At Express Oil Change & Tire Engineers we are actively seeking top level hands-on management candidates with a desire to grow into . As a Manager in Training candidates will complete all le...Show more
    Last updated: 30+ days ago • Promoted
    (IMMEDIATE HIRE) Product / Event Demonstrator

    (IMMEDIATE HIRE) Product / Event Demonstrator

    CROSSMARK • Flowery Branch, GA, US
    Part-time +1
    CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional...Show more
    Last updated: 30+ days ago • Promoted
    Manufacturing Plant Director | Conyers, GA | New Plant Under Construction

    Manufacturing Plant Director | Conyers, GA | New Plant Under Construction

    PeopleShare • Conyers, GA, US
    Full-time +1
    Location : Conyers, Georgia Department : Operations / Manufacturing Reports To : Head Operations, International Company : ACG Capsules (part of ACG Group) Compensation : $150,000+ annually, commensurat...Show more
    Last updated: 21 days ago • Promoted
    Director, Capital Markets

    Director, Capital Markets

    QTS Data Centers • Duluth, GA, United States
    Full-time
    It's exciting, to find yourself standing in a pivotal moment in time.It’s even more exciting to be out front leading it.At QTS, our world-class data centers are supporting our customers most strate...Show more
    Last updated: 30+ days ago • Promoted
    Director Of Business Development - Hospice

    Director Of Business Development - Hospice

    BrightSpring Health Services • Conyers, GA, US
    Full-time
    Director Of Business Development.Sacred Journey Hospice is searching for a Director of Business Development to lead growth initiatives that help deliver quality end-of-life care to patients and fam...Show more
    Last updated: 10 days ago • Promoted
    Business Development

    Business Development

    MEI Rigging & Crating • Conyers, GA, United States
    Full-time
    Business Development will work closely with the executive team to develop and execute strategic plans to achieve revenue targets and increase market share. Business Development is responsible for es...Show more
    Last updated: 30+ days ago • Promoted
    Neurohospitalist Program Director | Prestigious Health System in Atlanta

    Neurohospitalist Program Director | Prestigious Health System in Atlanta

    Jackson Physician Search • Cumming, US
    Full-time
    A leading health system in the Greater Atlanta area is seeking an experienced Program Director to lead its Neurohospitalist team across two campuses. This position is ideal for a neurologist with st...Show more
    Last updated: 30+ days ago • Promoted
    AVP, Credit Analytics

    AVP, Credit Analytics

    Lendmark Financial Services • Lawrenceville, GA, United States
    Full-time
    At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and u...Show more
    Last updated: 13 days ago • Promoted
    Director, Capital Markets

    Director, Capital Markets

    QTS Realty Trust • Duluth, GA, United States
    Full-time
    Director, Capital Markets page is loaded## Director, Capital Marketslocations : Duluth, GAtime type : Full timeposted on : Posted 30+ Days Agojob requisition id : R2025-0273 • •Who We Are : • •It's ...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Director, Risk Services

    Director, Risk Services

    W.R. Berkley • Lawrenceville, GA, US
    Full-time
    Berkley Southeast is a member company of W.Berkley Corporation, a Fortune 500 Company, whose insurance company subsidiaries are rated A+(Superior) by A. BSIG provides local underwriting, risk servic...Show more
    Last updated: 30+ days ago • Promoted
    Continuous Improvement Engineer Industrial

    Continuous Improvement Engineer Industrial

    medmix • Flowery Branch, Georgia, USA
    Full-time
    This role is an integral part of our operations team requiring strong analytical skills attention to detail and the ability to work well in a fast-paced environment. Responsible gathering data and a...Show more
    Last updated: 14 days ago • Promoted
    Lead Cybersecurity Architect

    Lead Cybersecurity Architect

    Cox Automotive • Lithonia, GA, United States
    Full-time
    As a Lead Cybersecurity Architect, you will play a crucial role in promoting and implementing robust cybersecurity architectural principles, standards, and design patterns.You will provide expert g...Show more
    Last updated: 30+ days ago • Promoted
    Director, Product Management - Commercial HVAC - REQ # 1180

    Director, Product Management - Commercial HVAC - REQ # 1180

    Mitsubishi Electric • Suwanee, GA, US
    Full-time
    Director Product Management, Commercial.Mitsubishi Electric Trane HVAC US LLC is looking for a Director Product Management, Commercial in Suwanee, GA. The Director Product Management, Commercial wil...Show more
    Last updated: 30+ days ago • Promoted
    Director of Licensing

    Director of Licensing

    Georgia Staffing • Cumming, GA, US
    Full-time
    ABM is currently seeking to hire a Director of Licensing based in the Cumming, GA area.The Director of Licensing will be responsible for managing and ensuring the company's compliance with all fede...Show more
    Last updated: 5 days ago • Promoted
    Assistant Center Operations Director

    Assistant Center Operations Director

    Select Medical • Conyers, Georgia, USA
    Full-time
    Are you ready to take your career to new heights At Concentra you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients.Our mission i...Show more
    Last updated: 16 days ago • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R Block • Flowery Branch, GA, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 25 days ago • Promoted
    Oracle ERP Project Manager - Duluth, GA

    Oracle ERP Project Manager - Duluth, GA

    Staffing • Duluth, GA, US
    Permanent
    Interview : Phone (US Citizens / GC / GC-EAD preferred) direct hire and NO 1099 or C2C.Job Description : Over 10 years of Oracle E Business functional implementation experience A functional professional ...Show more
    Last updated: 30+ days ago • Promoted
    Director, Software Engineering - Aviation

    Director, Software Engineering - Aviation

    Viasat • Duluth, GA, United States
    Full-time
    At Viasat, we're on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou...Show more
    Last updated: 30+ days ago • Promoted