Fulfillment Operations Coordinator

Job Title : Fulfillment Operations Coordinator

Want to be part of one of the country's fastest growing infrastructure businesses? The Vortex Companies, LLC delivers cutting edge trenchless technologies and we're growing every day! We think BIG about solving the world's toughest challenges in failing water, sewer and industrial infrastructure.

At United Felts, you will be surrounded with a culture that puts your safety first in all we do. If you like a fast-paced environment, a team structure that provides support, training, and development, then apply today!

We're seeking a detail-driven and resourceful Fulfillment Operations Coordinator with a passion for operational excellence and a commitment to delivering exceptional customer experiences. In this collaborative role, you'll be a key player in a fast-paced environment where accuracy, efficiency, and problem-solving are central to success.

You'll join a culture that values teamwork, innovation, and continuous improvementwhere colleagues share insights, challenge each other to think creatively, and work together to optimize processes. Whether you're coordinating logistics schedules, streamlining inventory control, or ensuring flawless order fulfillment, your expertise will help keep our operations running smoothly and our customers satisfied.

If you're motivated to be part of a forward-thinking team that thrives on precision, accountability, and exceeding expectations, we invite you to apply!

The Fulfillment Operations Coordinator will be responsible for managing and optimizing the scheduling, inventory control, and order fulfillment processes to ensure a seamless customer experience. This role requires strong analytical skills, expertise in ERP systems (specifically NetSuite), and a deep understanding of supply chain operations. The ideal candidate will have a proactive, customer-focused mindset and excel in identifying and implementing process improvements to enhance operational efficiency.

Key Responsibilities :

• Logistics Scheduling & Coordination

Plan, schedule, and coordinate shipments to meet customer delivery requirements.

Monitor and maintain optimal inventory levels to support production and sales demands.

Oversee the end-to-end order fulfillment process, from order entry to delivery.

Utilize NetSuite ERP for order processing, inventory management, and reporting.

Identify bottlenecks and implement solutions to improve operational workflows.

Serve as a key point of contact for customer inquiries related to logistics and orders.

Qualifications :

Proven experience in logistics scheduling, inventory control, and order fulfillment.

Strong analytical and problem-solving abilities.

Preferred Attributes :

Work Environment : Fast-paced manufacturing. Standing, lifting (up to 35 lbs), and walking for extended periods. Exposure to moderate noise and standard factory conditions.

Position Type / Expected Hours of Work : This is a full-time, non-exempt position. Days and hours of work are typically Monday through Friday but could include shift work, weekends, evenings and / or holidays - flexibility is required as job duties demand.

Benefits - we offer a competitive total compensation package including health, vision, and dental insurance, 401K retirement plan, income protection insurance, off the job accident insurance, PTO and more! United Felts and all subsidiaries is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, or veteran status.

We are a fair chance employer.