Universal - Financial Sales Representative

Universal - Financial Sales Representative

South Carolina Federal Credit Union is currently seeking a Universal - Financial Sales Representative to join our team of outstanding professionals at our Sunset Financial Center in Lexington, SC.

Note : Universal - Financial Sales Representatives will receive an additional premium added to their base salary.

Duties include but are not limited to :

• Navigate multiple systems to professionally perform Sale tasks in primary role and Service I and II tasks in secondary role in person and by telephone / email with a high degree of accuracy and speed in a high-volume, fast-paced financial center environment.
• Sales tasks include, but are not limited to, opening / closing / maintaining loans and opening / maintaining a variety of accounts, IRAs, safety deposit boxes, and other products and services offered by the credit union, as well as conducting other Sales related tasks.
• Service I tasks include, but are not limited to, processing monetary / non-monetary transactions, balancing cash drawers, servicing debit cards, and performing account maintenance, as well as conducting other Service I related tasks.
• Service II tasks include, but are not limited to, processing disputes / fraud and wire transfers, removing joint account owners and POD beneficiaries, servicing IRA accounts and safety deposit boxes, and accepting / revoking power of attorneys, as well as conducting other Service II related tasks.
• Professionally correspond with consumer and business members and provide superior member service.
• Consistently meet or exceed sales / performance objectives and operational standards.
• Maintain an active prospect list and professionally correspond with members or potential members to identify their financial needs and to build long-term relationships.
• Maintain effective sales skills and in-depth product and service knowledge in order to offer products and services that best fit the members' needs.
• Refer business, mortgage, insurance, and investment products and services.
• Assist members with various online products and services offered.
• Appropriately handle member complaints and resolve problems.
• Properly verify members' identification and ensure confidentiality of members' information.

Minimum requirements include :

NOTE : Relevant military experience is considered for veterans and transitioning service members.

South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.