Sr. Manager, Platform Engineering

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At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment visa sponsorship.

Overall Purpose

This position provides oversight to an assigned group within Platform and Cloud engineering and is responsible for supporting and leading the design, development, implementation, and support of platform engineering, infrastructure automation, DevOps, and continuous delivery. It manages the 24×7×365 operational support of systems, operating systems, software, firmware, servers, and application support. The focus is on internal and external customers, providing best‑in‑class service with an emphasis on efficient resource management and audit controls.

Essential Functions

• Lead teams in architecture and engineering of continuous delivery, cloud, containers, and services
• Manage a team of senior and mid‑level engineers, providing leadership, mentoring, coaching, career development, and feedback
• Lead complex and high‑visibility end‑to‑end projects through design, budgeting, testing, implementation, and performance monitoring
• Partner with security, network, and software delivery on continuous improvement of infrastructure platform
• Participate in and support initiatives for Business Continuity and Disaster Recovery Planning
• Manage vendor relationships and contract negotiations for the company’s computing platform
• Guide efforts applied to identification, enhancement, and automation of applications and systems
• Enforce test policies and procedures are followed
• Provide input for employee selection, training, guidance, performance management, and development to ensure department objectives and service level agreements are met
• Actively contribute toward the vision, organization, and leadership of the PCE department
• Enhance and mature the Agile software development lifecycle within the PCE department by applying industry best practices and processes
• Keep management informed of department progress, problems, and solutions
• Promote DevOps principles and collaborate with other groups within the PCE department
• Guide departments in understanding the technical solutions and defining ROI for proposed solutions
• Support the company’s commitment to protect the integrity and confidentiality of systems and data

Minimum Qualifications

Preferred Qualifications

Physical Requirements

Work is primarily sedentary, requiring extensive use of a computer and sitting for approximately four hours. Occasional standing, walking, kneeling, and reaching may be required. Ability to lift 10 pounds occasionally.

The Base Pay Scale For This Position In

Phoenix, AZ / Chicago, IL : $158,000 – $210,000 per year.

New York, NY / San Francisco, CA : $189,000 – $240,000 per year.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

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Equal Employment Opportunity Statement

Earnings and responsibility based on the requirements of the role. Early Warning Services, LLC considers for employment, hires, retains, and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law. The company also prohibits discrimination on other bases such as medical condition or marital status.

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