Call Center Representative

Job Opportunity At WI-Monroe Clinic Hospital

It's more than a career, it's a calling.

Job Summary :

Answers incoming calls and performs triage of inquiries.

Job Responsibilities and Requirements :

PRIMARY RESPONSIBILITIES

• Responds to telephone and / or Internet inquiries from customers seeking information and / or resources following a set standard.
• Collects relevant caller data to assist with measurement, tracking and reporting activities.
• Track inquires, questions and answers and provide resolution.
• May perform clerical or administrative duties.
• Performs other duties as assigned.

EDUCATION

EXPERIENCE

PHYSICAL REQUIREMENTS

REQUIRED PROFESSIONAL LICENSE AND / OR CERTIFICATIONS

Work Shift :

Variable Shift (United States of America)

Job Type : Employee

Department :

8651000028 Access Center

Scheduled Weekly Hours :

20

Benefits :

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.