Operations Associate
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the team to perform functions prior to store opening.
Primary Responsibilities :
- Customer Service : Provide assistance when a customer stops to ask a question or request help.
- Executes pricing and signing : Change ticket prices and sign on merchandise across the store.
- Replenish and restock the store : Assist sales floor peers and leaders by pulling and preparing merchandise to ensure all customers have the styles and sizes they need.
- Receive and unload merchandise : Work with co-workers to unload a truck and prepare merchandise in the backroom.
- Backroom standards : Keep the stockroom safe, clean, and organized.
- Omnichannel : Contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
- Merchandise strategy : Execute the plans communicated by leadership on where to place merchandise throughout the store.
Core Competencies & Accomplishments :
Results : Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Ownership : Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.Intensity : Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.Work experience : 1-2 years retail experience.
What you get : If eligible, we offer a competitive benefits package including medical / dental / vision, term life insurance, paid vacation / holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise.
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value.
Pay Range USD $12.50 / Hr -USD $15.63 / Hr.