Application Support Analyst

A company is looking for an Application Support Analyst - Intermediate.

Key Responsibilities

Organize and lead multi-functional teams during service disruptions and new product implementations

Perform code upgrades independently and master multiple subject matter areas

Document best practices and maintain Standard Operating Procedures while suggesting process improvements

Required Qualifications

Bachelor's degree in a technical field such as computer science or computer engineering

2-4 years of relevant experience

Advanced troubleshooting skills in a mission-critical production environment

Experience in IT customer service and problem management resolution