Licensed Practical Nurses (LPN) support the department by providing routine, direct patient care using evidence-based nursing practices. They act as a clinical leader on the Patient Care Team to provide care with compassion, competency, and commitment.
ESSENTIAL JOB RESPONSIBILITIES
Clinical Duties
- Serve as a member of the Patient Care Team by providing direct patient care based upon nursing assessment and according to provider orders / protocol.
- Perform pre-visit planning and intake on patients with diverse problems and medical histories.
- Obtain electrocardiogram (EKG’s), vision and hearing tests, diabetic foot / mono-filament tests, perform and charts POC tests.
- Documents & logs Maintenance of waived testing logs (blood glucose, A1C, strep, urine dipstick, urinalysis, pregnancy, Immunochemical Fecal Occult Blood Test (iFOBT), influenza A&B) and other tests as needed.
- Chart and apply accurate charges for all procedures / tests.
- Support the Medical Department by improving the quality-of-care delivery, reducing the cost per visit and improving the Care Resource patient experience.
- Assist with the management and maintenance of the department’s supplies / materials / equipment and logs as needed.
- Assist supervisor with daily oversight, purchase orders and inventory of supplies / materials as needed.
- Notify a supervisor when the medical equipment is in need of repair or calibration.
- Assist with the training of support staff (i.e. Patient Care Assistant, Laboratory Assistants, Receptionist / Medical Clerk) to ensure high-quality, and safe care.
- Actively promote patient-centered care by maintaining effective communication with patients in reference to waiting time, patient needs and expectations and patient feedback.
- Escort patients to the different areas within the medical office (check-in / out, lab, exam room).
- Complete all tasks sent via EHR by the requested timeframe.
- Ensure compliance with the health center’s policies and procedures.
- Provide nursing triage for overflow, emergency, isolation, code medical and crisis intervention patients under the supervision of the RN if needed.
- Participate in meetings, audits, site visits and support other communication efforts with external contacts as required including Joint Commission and HRSA.
- Prepare rooms for clinical examination and patient procedures as directed.
- Ensure materials / supplies / equipment are fully stocked and available.
- Assist Medical Providers with procedures / testing and ensure proper documentation in the medical records.
- Perform high-level disinfection (HLD) and sterilization of instruments, as assigned and as per manufacturer's guidelines.
Quality Assurance / Compliance
Ensure examination rooms are in compliance with the Occupational Safety and Health Administration (OSHA) and Joint Commission (JC) standards.Ensure proper documentation / logging and disposal of medication into the hazardous / black box.Receive training and undergo competency assessments based on evidence-based guidelines and manufacturer's instructions for use.Culture of Service : 3 C’s
Compassion
Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.Competency
Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are deliveredCommitment
Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as neededPrioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is providedPhysical Requirements
This work requires the following physical and sensory activities : constant talking in person, talking on the phone, hearing / visual acuity and exposure to bloodborne pathogens and hazardous materials. Frequent, walking, standing, sitting and bending. Work is performed in-office and laboratory settings.
Other
Participates in training sessions and other meetings as required by the agency and / or funding sources.
Participates in agency developmental activities as requested.
Other duties as assigned.
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