Shift Supervisor

“You are applying for work with Papa KC; Heberbillies; or Papa Moose LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

• ? Summary Description

The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work.

To successfully perform the Shift Supervisor role an individual must be proficient at all aspects of the Crew Member position, and able to accomplish the following, but not limited to, duties and responsibilities :

Duties and Responsibilities

Required Qualifications

Education :

High school diploma or equivalent preferred but not required.

Experience :

At least six months experience in QSR environment. Previous experience at the crew member position.

Degrees, Licensure, and / or Certification :

Food Handlers Card and / or Serve Safe Certified preferred but not required.

Knowledge, Skills, and Abilities :

Ability to communicate effectively.

Ability to read and apply fundamental math skills.

Build and maintain positive relationships with supervisors, co-workers and guests.

Demonstrate good written and oral communication skills.

Demonstrate excellent customer service skills.

Ability to manage various difficult or emotional customer situations.

Basic computer skills, including MS Word, Excel, Outlook, and POS.

Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.

Other requirements :

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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