Job Description
Job Description
ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah
and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate
the ICO Values. We are P³ ‐The Most Positive People on the Planet!
Have you ever wanted to run a Command Post or send out troops to save the day? As our Service
Supervisor you’ll be managing an intricate compound of beautiful, contemporary apartment buildings and
several of our amazing technicians. The Goal? To make sure the perfectly manicured lawns, gardens and
operating facilities surround our stunning resident homes look their best, and keep their hi‐tech appliances running
smooth. It’s a big job. Are you the one to take it on?
General Summary of Associate Responsibility :
- To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager.
Knowledge / Skills / Ability :
Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting.Must be available for emergency calls nights and weekends as needed.Preferred Education and Experience :
A high school diploma or equivalent and professional knowledge of business discipline are required.HVAC / R certification preferred.Ability to follow detailed oral / written instructions.Deliver SUPERIOR customer service.Ability to track and inventory material and partsResidential Standards
To provide assistance by performing general maintenance duties, to include :
Handle “on call" duties whenever needed.Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards.Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals.Participate in preventive maintenance programs as well as ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset.Keep the grounds and common areas clean at all timesHandle “on call" duties whenever needed.Other duties as assigned.Community Inspections and Quality Assurance Review
New construction walks as neededWalk with landscapers monthly to ensure outstanding curb appealQuarterly trash shoot inspections, if applicableAnnual walk with construction / managementPrepare for HUD inspectionsFinancial Performance
Assist with bidding for new contractsEnsure completion of annual capital expense projectsMaintain vendor / contractor relationshipsImplement strategies for decreasing maintenance related costsICO Companies offers a competitive compensation package including monthly and quarterly bonuses,
401K, health, vision, dental and life insurance and discounted rent program.