Customer Service Representative
Emerson HospitalConcord, MA, United States30+ days ago
Job type
- Full-time
Job descriptionExperience Licensure and / or Certification Skills Excellent communication and correspondence skills. Excellent customer service skills. Ability to read, write, and communicate in English. Strong computer skills. Ability to maintain confidential information. Assist with patient meal selection Work with patients on various diets
Customer Service Representative
Job Ref : 33017
Category : Clerical & Administrative Support
Location : Emerson Hospital,
133 Old Road to Nine Acre Corner,
Concord,
MA 01742
Department : Service Response Center
Schedule : Per Diem
Shift : Variable Shifts
Hours : 6am-6 : 30pm, 6am-4 : 30pm, 7am-3 : 30pm, 930am-6pm
Job Summary
Reporting to the Customer Service Supervisor, the position handles all inquiries from patients andmust be responded to in a courteous and timely manner.Responsible to workwith patients on various diets and assist them in a nutritious meal selection.
Minimum Qualifications
- Education
HS Diploma; college degree preferred.
Minimum 1 year office / clerical experience in hospital and / or medical business office setting, including professional telephone skills.
N / A
Working knowledge of the Meditech system.
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Customer Service Representative • Concord, MA, United States
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