Patient Access Spec

Patient Access Spec

Job Category : Administrative or General Support

Requisition Number : PATIE003149

Location : Noblesville, IN 46060, USA

Part-Time

Job Responsibilities :

• Possess accuracy skills to ensure that all documents are properly signed and witnessed as required. Maintain and apply knowledge of current registration requirements.
• Advise and coordinate patient account information with other department staff, clinical staff and or UR / Case management. Ability to work well under pressure and remain calm while maintaining positive patient and physician relations.
• Recognize accounts that should be referred to management for assistance. Evaluate patient visits / registrations and make recommendations for corrections as needed.
• Calls insurance companies for precertifications and authorizations. Serves as a patient resource in matters concerning up-front collections based upon covered benefits and in accordance with hospital policy.
• Complete inventory and order specific supplies for department and keep supplies in proper storage areas so supplies and equipment are readily accessible.
• Maintain compliance with EMTALA and HIPAA rules and regulations. The Specialist will interview the patient / guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
• The Patient Access Specialist will be trained to work all areas of Patient Registration and Switchboard daily operations. Responsible to train other Patient Access Associates in all duties.
• Must be able to perform other duties as assigned.
• SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE : Must maintain an annual appraisal score of 2.0 or greater. Consistently, be able to register 40 patients per 8-hour shift with the possibility of more than 40 if workload dictates. If working non-patient registrations during this 8-hour shift, consistently register around 60 per day. Each Specialist is expected to maintain a 3% or less weekly error rate.

Education Requirements :

Experience Requirements :

License / Certification Requirements :

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